Ah, the eternal question of emailed newsletters: What’s the best format to send it so it gets delivered, opened, and read? Here’s what one of my Customized Newsletter Services clients asked in a recent email:
Dear Patsi,
There is a definite divergence of opinions among my colleagues about the best way to distribute a newsletter.
- Some feel that the entire text should be in the email in html, eliminating the need for click-thru’s.
- Some simply send a one or two sentence summary, with an attached pdf.
- Some send what amounts to headlines, with a click-thru to the website where the newsletter is resident.
- Some send a one or two sentence plain text summary with link to the newsletter.
Everybody seems to do something different. They all have a rationale for their decision. And all seem to have their limitations, as well.