Archive for Email Marketing Tips – Page 5

Content that Convinces: 4 Tips for Email Marketing

We’ve been reviewing a 6 step formula for online success over on our sister blog, Next Level Biz Tips. If you’ve missed the first parts, you can read them there:

6 Steps for Successful Online Marketing for Your Business
Step 1: Attract the right people
Step 2: Give People Something for Free to Grow Your Database

Step 3: Write Content that Convinces People You Are a Savvy & Trustworthy Person

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Once people opt in to your list, you must stay in touch with them through email. Email marketing is an art and a science because you must be respectful, give plenty of value and still let people know you have products and services for them.

Chris Baggott’s new book Email Marketing By the Num8ers lays it all out for anyone wanting to learn how to market using email. (Shameless plug: I contributed to chapters 2 and 7!)

How do you write content for your email marketing messages? Many marketers focus on getting the results they want: a purchase, a registration, a new client.

If you go about it like a drunken frat boy at a party, you’ll get the door slammed in your face. Both Baggott and Seth Godin (Permission Marketing) say to approach your marketing like you would woo your future spouse.

Here’s a short list to guide you when writing a follow-up email message to people on your list. Make sure you:

1. Focus on the reader
2. Focus on the benefits to the reader of what you are offering
3. Write to inform and educate, not to tell or sell
4. Write to build a long-term relationship not a one-night stand

Why are your email messages so important?

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Email By the Num8ers: Chris Baggot Connects the Dots

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Chris Baggott’s new book Email Marketing by the Numb8ers is really good. I say that not because I contributed to chapters 2 and 7, but because you could learn a lot about how to use email to take your marketing to the next level.

We all get such narrow perspectives entrenched in our own businesses. It’s natural to not see the obvious. Chris is very knowledgeable about how email works for businesses (he’s a founder of ExactTarget.com).

For his book he invited other email marketing experts to contribute articles. So this gives you perspectives on how other businesses besides your own are using email. Things you might not think of.

I’m still reading it so I’ll save some examples for later, but the point here is that if you struggle with your ezine or email marketing campaigns, hunker down for a weekend and learn from Chris’ book. It’s available here on Amazon.

Asking Readers to Respond: Elancer Tries To Be A Blog

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I got an ezine this morning, which looked so much like a blog I was baffled. I clicked over the site where the ezine is posted: each entry has the typical blog footer, like Comment…Subscribe…Forward…and icons to submit to social networking sites.

But when I clicked on the comment and forward links, it brings up an email you can send. So it’s not a blog, it’s an ezine with the ability to reply built in.

Elance is a site where you can find good cheap freelancers of almost any profession. Their ezine is called Elancer. What I like about this issue was they are walking their talk – they ask readers to vote on a new logo which freelancers have designed for them. Check it out and vote.

How easy is it for people to reply to your ezine? Can you ask them to vote on something? It makes me wonder why Elance didn’t just do a blog, instead of copying the style and form.

5 Phrases to Close the Sale on the Phone or by Email

Telephone_1 I hadn’t heard the term "presale closing phrase" before I read it on Mitch Harpz’ blog this morning. It’s when you get an email or call from someone asking questions about a product or program. Sometimes I get the feeling that people pick up the phone and call just to see if a real person will pick up the phone. Their questions aren’t often that complicated, but it’s sort of like they are just checking to see if someone’s there that really cares.

Here are 5  ways to end the conversation or email that can help increase sales:

"Does that help? If not let me know which part doesn’t make sense."

"If you have any more questions please let me know. I’ll be more than happy to help in any way I can."

"I hope I’ve answered your question for you. If not just let me know and I’ll be happy to address any outstanding concerns."

"If I haven’t answered your question just let me know and I’ll do my best to clarify."

"Does that make sense?"

When you think about it, these are great phrases to use at anytime and make for good customer relationships.

Executives Read Email at Lunch

Recently I read a tidbit in Bob Bly’s ezine on the the best day to send email, specifically to executives.


According to a new survey by eROI, Inc., high-level executives read most of their e-mail messages on Mondays and Tuesdays. Best time to send messages on those days: during lunch hour.

Source: What’s Working in Sales Management, 1/10/07 , p. 4.

Copywriting: Learn It Or Die

Making_notes_1 Learning how to write good copy for your website, blog, sales pages, and email messages is the key to online success. Write well or die.

According to Brian Clark of Copyblogger.com, copywriting skills are the missing ingredient that prevents most people from successfully marketing online.

Copywriting, well, that’s another skill set, isn’t it?

This morning Denise and I were scheduled to grill Brian about copywriting skills on our Blogging and Beyond radio show, but unfortunately he was left voice-less due to severe flu. So I went over to his blog and studied some of my favorite posts by Brian on what is needed for writing good copy online.

Here’s how Brian defines copywriting:

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Why Emails Get Opened: New Poll

The biggest reasons emails get opened is because the recipient knows and trusts the sender, and they previously opened and got value from this person or company.

These are the results from a survey conducted in December 2006 by Return Path with 2,413 respondents, ages 18-54, in the U.S. and Canada. It found that these factors influenced consumers to open and read e-mail: Returnpath_07_email_survey468x293_1

This means that it is more important than ever to build relationships and trust with the people you email to.

When someone signs up and requests information from you, it is up to you to create value each time you email to them.

Write in a personable way, create a conversation, offer valuable information or tips, and keep your messages short and to the point. Only you can judge how frequently you can contact your subscribers and clients. Use common sense and when in doubt, ask.

This poll was first seen in an article, "Why Consumers Open E-mails" by Dr. Ralph F. Wilson, Editor, Web Marketing Today. 

Recipe For an Ezine Wraps Up

This past week I’ve reviewed essential ingredients for a successful ezine, one that gets opened, gets read, and wins the hearts and minds of readers. I’m recapping here the 8 ingredients with the associated blog posts:

Main Article: Recipe for An Ezine- Should You Publish an Ezine?
Ingredient #1: Naming Your Ezine
Ingredient#2: Clarity of Purpose
Ingredient #3: Writing Email Subject Lines
Ingredient #4: Writing Useful Content, part 1
Ingredient #4: Ideas for Content, part 2
Ingredient #5: Call to Action Trap
Ingredient #6: HTML or Plain Text Formatting Debate
Ingredient #7: Attracting Subscribers
Ingredient #8: CAN-SPAM Compliance

But wait, I’m not finished. For all of this to work, there’s more. With an ezine, the content is crucial. When you send valuable information your readers can use, you can’t go wrong, or if you do, it is easily forgiven by your subscribers.

But if your content is not good enough to readers, watch out. If you send too many messages, or ones that don’t benefit your readers, they will get in the habit of deleting, or unsubscribe. Or worse,

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Recipe for an Ezine: Offer Incentives for Signing Up for Your Ezine

Ingredient #7: Attracting Subscribers

Gifts_2_1 Getting people to sign up for your ezine can be challenging in today’s world of overcrowded inboxes and information overload. Most savvy professionals offer a reward (called an "ethical bribe!") to readers in exchange for permission to email them.

Here are several incentives that work for increasing sign ups:

1. A report, article, or white paper with valuable information readers can’t get elsewhere
2. Insider secrets or tips to professional resources
3. Exclusive results from a survey or poll
4. Participation in a drawing with valuable prizes, such as an iPod pre-loaded with your exclusive content
5. Entry in a contest, with free tuition or registration to a seminar or teleconference to the winners

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Recipe for an Ezine: HTML or Plain Text Formatting Debate

Ingredient #6: HTML or Plain Text

Email_keys The debate continues: HTML graphic formatting or plain text for ezines? We recently ran a poll, over on Denise’s BizTipsBlog. Here are the results of what our blog readers prefer after only a few days:

HTML – 79%,
Plain text – 21%

So where does this leave you?  Experienced marketers know you get better deliverability with plain text, but your readers like to see graphics. If you deliver your newsletter in HTML format, make sure your readers have a way to access it online. Include a text announcement at the top of the ezine of where to read it online (the URL) for those people whose email reader does not permit viewing HTML formatting.

If you do use HTML, have the template professionally designed. Do not try this yourself, unless you have design skills. You want your template to appear uniform the way it is intended across many platforms and email systems.

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