Archive for Online Marketing – Page 13

If Your Blog Writing Stinks…

Your blog writing can improve. What if there were a secret formula you could use to grab people’s attention, stimulate their desire, and trigger action? Ba-da-boom, instant sales and subscriptions.

Don’t be silly, there are no easy formulas, of course not. But just follow along with me here. I’ve been reading several neuroscience and communications books that say the same things in different ways, and I think these persuasion tips can easily apply to better blog writing.

Take a look at this diagram I whipped up with SmartDraw:

Grabbing readers’ attention is the first step, of course. (By the way, this doesn’t only apply to blog writing, but to other content marketing pieces and in general for web pages.)

Attention is generally done more effectively by negative content. That’s because negative stories wake us up. They activate the more primitive centers of the brain, especially the centers for fight or flight.

Negative stories start us thinking. For example, a reader might jolt up in their chair and think, “Oh dear, this could happen to me…” Like watching a car accident, we’re drawn into a story that is full of danger or fear.

But negative stories generate worry and anxiety, as well as caution. (You may be one of those cool dudes with an Alfred E. Neuman attitude, but don’t worry, even cool dudes feel the fear subconsciously. Oh yes you do, you just don’t admit it…)

Here’s the secret key to getting readers to act: negative stories get our attention, but they don’t stimulate us to action. To get readers to act, they have to want something different. So to stimulate a desire for change, you must switch your writing to positive stories.

In this part of your blog post, you start describing a better future. You enable the reader to see possibilities they have missed. Once their negativity buttons are triggered, you’ve got their attention, now do something with that.

When your blog writing includes positive stories, for example, how a client’s life changed when they started using your product, readers start seeing themselves in the picture.

Readers can see themselves in your story, and begin to imagine doing something new and different. This is how you stimulate desire for change. It is how you get readers primed to take the next step, to take the action you are going to suggest to them.

Let me tell you a personal story. Read More→

Online Persuasion: Seeing Through the Eyes of Your Customers

There’s an important shift in content marketing tactics that affects professionals who want to get found, get known and get clients online. And that shift means a different mindset.

I saw a great blog post the other day. There was a picture of a pair of glasses lying on a bench with this caption: Don’t you wish you could see through your customers’ glasses?

What if you could live in their shoes for a day? Or, track their brains as they go online to your website? What makes them click? What makes them take action?

Here’s where you should start thinking a little differently when writing content for the Web:

Smart content marketers are using persuasion tactics that appeal to emotions rather than reasons. They know that emotions not only guide our decisions and actions, they determine whether or not we buy.

When successful web writers create online content, they appeal to the senses and the emotions. They:

  • Grab attention through outrageous headlines and images
  • Appeal to basic human wants, desires
  • Tell a story of one person
  • Use emotional hot buttons
  • Use persuasion triggers
  • Motivate action with fear, scarcity, urgency

The most effective content marketing occurs with a mixture of both rational and emotional tactics. That’s because people use the emotional parts of their brains to make what they consider rational decisions. Read More→

Online Persuasion: Creating Desire

How can you appeal to readers’ emotions on a business-oriented site? Online persuasion works best when you appeal to both the logical and emotional centers in the brain.

If you want to write content that persuades readers to take action, you write about emotional triggers AND provide reasons to act.

Many online content marketers misunderstand what it means to “appeal to emotions.”  How exactly do you bypass the conscious thinking brain and instantly connect with readers’ emotional centers, out of their conscious awareness?

It’s easier than you might think. Stephen Denning writes about this in his book The Secret Language of Leadership, and these lessons for leadership communications are applicable to writing web content.

Here’s a diagram of how many business professionals traditionally write content when they want to persuade people to take action:

The traditional communication approach follows this sequence:

Define the problem ► Analyze it ►Recommend a solution

Effective content marketers, however, follow a unique, almost hidden pattern:

Grab the audience’s attention ► Stimulate desire ► Reinforce with reasons

When language follows this sequence, it can inspire enduring enthusiasm for a cause and spark action. Read More→

Website & Blog Headers: 5 Keys for Branding

What are the key elements to a custom blog header that work well for online content marketing?

Your header contributes to your blog branding, and also helps readers decide if they want to stay and read or subscribe.

How do you like my new look? I’m talking about the new header and colors… Since switching to a WordPress a couple months ago, I decided to give this blog a face-lift while I was at it.

Suzanne Bird-Harris of Websites in WordPress did the graphic design for the header. If you’ve ever thought your site could use a little face-lift, this is a no-brainer! For a reasonable fee, Suzanne can transform your blog and give it a whole new look with a custom header.

A big thanks to my friend Paul Hart who took the photo.

Having a blog header is obviously an important element to online content marketing. It’s the first thing new visitors see when they land on your blog.

Here are the key elements (you’d be surprised at how many smart professionals forget to add their name, their photo, or the benefits to readers…)

  1. The title (branding elements should define the area of expertise and be memorable)
  2. The author’s name
  3. What’s in it for readers if they stay to read?
  4. Who is the blog for, who is the targeted audience?
  5. An attractive photo

These elements may seem obvious, but often, when working with clients, they are so close to the blackboard, that they forget key elements. I’ve even seen one professional include everything in the header, but forget the title of the blog.

Another common error is being too vague about the topic and the targeted audience.First time visitors shouldn’t be confused when they arrive.

As Malcom Gladwelll writes, people make up their minds in the blink of an eye…

The Brain Science of Online Persuasion

What has brain science taught us about how people are persuaded to take action online? And, how can we use that wisdom when writing content that serves to market ourselves and our businesses?

These two questions have been fueling my mental energy for the past few years. As a journalist-turned-psychologist, turned-online-content-marketer, you might imagine that these issues keep me up at night … or not! I believe this is important stuff for any professional who wants an effective online presence.

Here’s what I see as an important shift in online marketing tactics. It has significance for you if you’re trying to create content for your own business.

Business persuasion skills, whether for presentations in person or for web pages online, have always centered on problem solving using rationality and logic. Smart professionals believe that people make decisions based on clearly laid-out arguments and intelligent thinking.

  • What’s the problem?
  • What does this mean to your target audience?
  • Why hasn’t this problem been solved?
  • What is your solution?
  • What should people do now?
  • What will happen if they don’t?

Business professionals approach online content marketing and writing for the web with this mentality. It makes sense and there’s nothing wrong with it… except it’s probably not getting good results.

Ad people, however, copywriters and marketers don’t use this approach. The people who write ads for TV, or print, or direct mail letters have been using persuasion tactics that appeal to emotions rather than reasons. Read More→

Video: How to Create Great Sales Pages in WP

Here’s a quick video I’m  using to promote Suzanne Bird-Harris’ fabulous WordPress Sales Page Template.I love the image of the “web designer thief” that sneaks across the screen about half way through… 😉

Take a look, and if you haven’t downloaded the free audio interview and transcript we did together, go to PatsiPicksWPSalesPage.com and do so now.

What do you think about the video? I think the folks at iFlashVideo.com did a super job!

I want to share with you this nice email I got from Kathy Porter, who was on the actual teleseminar call:

“Hi Patsi – your webinar training on how to incorporate a sales page into a WordPress platform is one of the BEST things I’ve participated in this year.  (I’ll be creating my own WordPress blog shortly, now that I’ve gotten my feet wet using Typepad.)

Think I can help you expand your reach with this product by tweeting and “face-booking” your affiliate link as my heartfelt thank you for making this info available.”

Kathy Porter
Creator and Owner, MrsBizWhiz
Web site/blog: www.MrsBizWhizConnects.com

How to Make Social Proof Work Online

Do some client recommendations work better than others? Social proof is such a strong trigger for online action, it’s good to know what works best for your Web content marketing strategies.

In a previous post, What Clients Say, I reported on research that showed people selected travel destinations 20 percent more with a client recommendation and a photo of the reviewer.

Research studies show that some ratings and reviews will influence more than others: This report is taken from Dr. Susan Weinschenk’s book Neuro Web Design: What Makes Them Click:

  • We are most influenced when we know the person and the person is telling a story. But quite often, it’s unlikely we will actually know a person doing an online review, unless they are a well-known author or respected expert in the field.
  • We are somewhat less influenced when we don’t know them, but we can imagine them because their is a name, a company name, a link to their site, and maybe a persona description of them (like, for example, a stay-at-home mom, a runner, a CEO, a Ph.D.) Read More→

Content Marketing Results: 18 Ways to NOT Get Blog Traffic

What do you need to know about about the way people read online to make your content marketing efforts pay off?

What are you doing or not doing on your blog that screws up your traffic?

At least a few times a week I get an email from a smart professional who struggles with making their web marketing work to get found, get known and get clients. Here’s a typical one…

“Okay, Patsi, I’ve been following you for a while now, and your blog writing tips have helped. I’m posting twice a week, but I’m still not getting comments, and my traffic stats stink. Can you take a look?”

Of course, I have to point people to my consulting services if they want me to spend time doing a good analysis and provide specific solutions.

But often the problems and the solutions are common and universal. I can almost predict where the low traffic problems come from based on looking at a lot of blogs over the last five years.

Here’s a general overview of things I see many people doing on blogs that don’t bring good results:

  1. Frequency: Not posting enough
  2. Headline: not compelling or even clear
  3. Content: No clearly defined problem and solution, no answer to the “so what?” question
  4. Content: No keyword usage in headline, first paragraph, or in body
  5. Content: Too broad and general, need to hone it down to specifics, need to personalize it
  6. Formatting: Too many long blocks of text, need shorter paragraphs, subheadings
  7. Engagement: Too author-centric, not enough asking readers questions, addressing them as “you”
  8. Engagement: Not enough client stories, no quotes from other people Read More→

Blog Marketing: How Readers Find Your Business

What’s your favorite excuse for not blogging for your business? Here are some that I hear:

  • “I don’t have time to blog.”
  • “My clients aren’t surfing the Web reading blogs.”
  • “Oh, that means I’ve got to write about my business every week?”

And yet, if these same professionals realized that a business blog is the best way to get found online, the best way to connect with potential clients, and the pathway to turning readers into clients, they might see things a little differently.

Here’s a drawing I made that shows how readers find your blog and become clients.

There are over a billion people connected to the Internet. I’m willing to bet my lunch money that quite a few of them fall into the category of “your ideal clients.”

It’s not likely they go online looking for you, your business or your blog. I’m not saying that. But they do go to search engines and they type in questions with keywords.

And they do  go to Facebook, Twitter, and LinkedIn. Here’s what this looks like, how readers find your blog, in this Smart Draw diagram I did:

Like any diagram, it’s simplified. Read More→

Attractive Content: Speak to the brains

How do you write content that attracts readers to your products and services?

I read somewhere that most of what goes into our brains never reaches our conscious mind:

Our five senses are processing 11 million pieces of info per second. Of these only 40 enter our conscious awareness.

Which means our subconscious mind does a terrific job of filtering what we need to pay attention to.

And…which is why there is new research about how to reach consumers based on how the brain works: neuromarketing.

The brain is made up of three parts, the old brain, the mid-brain, and the new brain. The first two are operating out of our conscious awareness, and they help decide what we need to become aware of.

What this means is that most of the time, we’re operating on auto-pilot. Especially when it comes to TV, but maybe we’re cruising when we’re online and even reading. We scan while thinking of other things. Read More→