Archive for Writing Great Copy – Page 2

What Drives Us? 4 Keys to Creating Compelling Content

I’m extremely curious about the subconscious drives that compel people to do the things they do, in their work, in their choices, and their buying decisions, aren’t you? Sometimes, you feel driven to do things, and you don’t really know why.

Engaging the hearts and minds of readers through written content isn’t easy. The Content Marketing Institute recently surveyed content marketers who report that’s their #1 challenge:

How to write content that is “engaging, that gets readers to pay attention, the compels them to take action.

I think to be successful with content, one has to appeal to fundamental human drives and motivations, the ones that our primitive ancestors passed down to us over the last 100,000 years.

Recently, I came across a fascinating book I read 10 years ago, based on evolutionary biology, sociology, and psychology: Driven: How Human Nature Shapes Our Choices by Paul R. Lawrence and Nitin Noria.

These two incredibly smart professors propose a theory of four fundamental motivations at the heart of all human behavior.

  1. The drive to acquire objects and experiences that improve our status relative to others.
  2. The drive to bond with others in long-term relationships of mutually caring commitment.
  3. The drive to learn and make sense of the world and of ourselves.
  4. The drive to defend ourselves, our loved ones, our beliefs and resources from harm.

This theory says that humans and social groups will enjoy an advantage to the extent that they are able to fulfill all four of these basic human drives.

It suggests these drives have a strong emotional component, and would probably show up in the limbic system of the brain if monitored under brain scans. What that means is that they are embedded in the subconscious mind, out of our awareness.

After reading this book and a few others on human motivation, I can see how these four drives apply to writing emotionally engaging content that compels readers to take action:

Content written to appeal to each of these four drives will engage the emotional brains of readers.

Let me tell you a story that shows how this works. Information passes to the brain through the sense organs.

Let’s say Fred is reading the news online, and his eye catches a picture of an ad: a business man driving to work in a red sports car. Read More→

Writing Web Content: 5 Simple Steps for Results

Organize, simplify and get better results from your Web writing by asking 5 important questions:

  1. What is the problem (pain, predicament)?
  2. Why hasn’t this problem been solved?
  3. What is possible?
  4. What is different now?
  5. What should your readers do now?

As you compose your copy, you should write out several sentences to answer each question. This will keep you on task, and lead your readers through to action. I suppose it depends on what you’re writing, but I can’t think of many web pages, blog posts, articles where these 5 questions wouldn’t be appropriate.

I’ve been re-reading Maria Velosa’s Web Copy that Sells this week. Her blueprint for creating simple copy that works to market your products and services is clear. There’s a reason it’s organized this way.

Psychologically, we’re hard wired to sit up and pay attention to problems. This is why it’s a good idea to lead off with your headline and first paragraph addressing readers’ problems and pain. Negative emotions are strong enough to wake us up and get us to read the rest of the story.

There are two things you must realize about this seemingly obvious and simple question:

  1. People who are in your target audience may not realize they have a problem (or how bad it can get). It may seem surprising, but often people are in denial, are ignoring the bad stuff, and are overly optimistic.
  2. People need to know you fully understand their pain AND CARE before they will read anything you have to say about it

Write a few sentences out about the problem. You want your readers to say, Read More→

Content Marketing Tips from Computer Games

What can we learn from online computer games about content marketing for business? A lot, apparently. If you write content designed to trigger action in readers, pay attention to this.

My husband, Attila the Honey, plays World of Warcraft, an online game that’s part of the multi-billion dollar gaming industry. If you think computer games are just for kids or young people with too much time, think again. Money spent on games has now surpassed movies and books.

(He swears that his online gaming is market research for his company Razerzone.com, but I don’t buy it.) I do believe it’s true that online games are good for your brain as we age. He’s speaking this weekend at the local Lake Chapala Society about this.

I just watched Seth Priebatsch, a Princeton dropout (something he’s proud of), who’s chief ninja at SCVNGR (“scavenger”), on the online speakers site TED.com. If he’s speaking at a TED conference in Boston, he’s got to have something important to say, right? You can watch it here. (A big thanks to Susan Weinschenck for this link.)

Here are three dynamics we can learn from online games that can be applied to content marketing:

  1. Appointment dynamics: this persuasion trigger is probably what Cialdini would call the scarcity or urgency factor. There’s no greater example than Happy Hour in bars: show up at a certain time, you get rewarded. It’s also at play in the game Farmville, a popular game that already has 70 million players. How can you use this to persuade readers to take action? Think about your business and how you could include an appointment dynamic to urge responses. (Like all things, there’s a cool way to do this, and a way NOT to do it!)
  2. Influence and Status dynamics: When games confer a red badge or gold or virtual money to players, their ego and pride causes them to continue playing. What ways can you inspire loyalty and engagement with your readers/ clients /prospects? What’s in it for them? How can you use the status trigger to persuade people to use your services or products? Read More→

Mental Skills Make Better Content Writers

Content marketing, even with a strategy and a plan, has a lot of decision points along the way. It’s easier with a map and a system, but there’s still a million choices that need to be made.

How do you decide what to write about? You’re a busy professional, you have a lot to say, you read a lot, you think a lot. You probably work with a lot of clients and they have problems that you try to help them solve. All that is good stuff to write about and publish on the Web so you’ll get found, get known, get clients.

Wait a minute, let me be clear about what I’m really asking you. The question is how do you decide, how do you make a decision? Do you experience options in your mind, preview consequences, and decide?

Do you observe your mental processes as they unfold? Some people do, and others don’t, they just operate impulsively and intuitively.

There’s no right or wrong answer here. But I think the ability to stand back and watch your mental processes unfold is interesting and informative.

For one thing, if you know a few things about how you make a decision, you can also imagine what goes on in the minds of some of your clients and readers. Not everybody’s exactly like you, but some of them are. This gives you insight into possibilities.

This is important when you’re writing on the Web, when your composing blog posts. And you already know how important it is to get in the shoes of readers when you’re composing a sales or landing page. Read More→

The Brain Science of Online Persuasion

What has brain science taught us about how people are persuaded to take action online? And, how can we use that wisdom when writing content that serves to market ourselves and our businesses?

These two questions have been fueling my mental energy for the past few years. As a journalist-turned-psychologist, turned-online-content-marketer, you might imagine that these issues keep me up at night … or not! I believe this is important stuff for any professional who wants an effective online presence.

Here’s what I see as an important shift in online marketing tactics. It has significance for you if you’re trying to create content for your own business.

Business persuasion skills, whether for presentations in person or for web pages online, have always centered on problem solving using rationality and logic. Smart professionals believe that people make decisions based on clearly laid-out arguments and intelligent thinking.

  • What’s the problem?
  • What does this mean to your target audience?
  • Why hasn’t this problem been solved?
  • What is your solution?
  • What should people do now?
  • What will happen if they don’t?

Business professionals approach online content marketing and writing for the web with this mentality. It makes sense and there’s nothing wrong with it… except it’s probably not getting good results.

Ad people, however, copywriters and marketers don’t use this approach. The people who write ads for TV, or print, or direct mail letters have been using persuasion tactics that appeal to emotions rather than reasons. Read More→

Phony Testimonials and Dumb Social Proof

How do you get good client testimonials for your sales copy, for example, content for a landing page, when you don’t have a lot of previous clients?

There’s no doubt that social proof is one of the key ways people decide to buy or try your products or services.

I get asked about this by some of my consulting clients who are starting a new business or product launch. Nothing can back fire and destroy trust and credibility more quickly than phony testimonials, as well as vague or anonymous comments.

I’ve been working with an old client who’s been working hard to master blogging so he can have a strong online presence. He’s just about ready to start offering products and services for sale.

He’s got a solid reputation as an expert in his field, but up until now, he’s been working for someone else. He doesn’t feel comfortable using testimonials or positive comments acquired when he was a part of a team effort.

I don’t blame him. Not only will he not feel authentic and sincere, but depending on what the old clients say, it might not ring true for his new company, products or services. Readers can smell a phony testimonial a mile away from the computer screen.

There are a couple key persuasion triggers to remember when composing sales content: Read More→

Rant: The Problem with Formatting Sales Pages..

Even when you’re giving something away, for FREE, you’ve got to write good “sales” copy that spurs people into action. In today’s info-crammed world, that means you’ve got to grab busy peoples’ attention, and get them to click, and get them so excited that they take the time to type in their email address in exchange for your offer.

Unless you’re Naomi Dunsford of IttzBiz and know how to skillfully weave obscenities into headlines or emails, what cha gonna do? There are Internet gurus who’ve made millions teaching us lowly common folk with Ph.D.s how to sell socks to centipedes.

Entire Web fortunes have been made. Bare with me, I’m just getting started with this rant…

You think you’ve written a fairly decent sales letter, you’ve got all your benefits, your “AIDA“… (you’ve remembered to grab Attention, gain their Interest, spark Desires, address objections and ask for Action – with a sense of urgency, of courseĀ  – but you’re far from done.

The fun is just beginning. Now you’ve got to format your sales letter landing page, with a dynamite headline, cool graphics, arrows, ORDER NOW! buttons, subheadings, testimonials, bonuses…

Ay, ay, Chihuahua! (as we say down here in my home town of Ajijic, Mexico.)

Creating Great Sales Pages Read More→

5 Content Marketing Questions:
Getting readers to take action

Aspiration-to-success

Here's a final note in my blog post series about writing good content on the Web that gets results. In Maria Velosa's 2009 edition of Web Copy that Sells, she suggests 5 questions your copy should answer: (Photo Credit: Shutterstock)

  1. What is the problem (pain, predicament)?
  2. Why hasn't this problem been solved?
  3. What is possible?
  4. What is different now?
  5. What should you do now?

As you answer these questions, you lead readers down a path towards action. Good content on the Web, when it's well written, should:

  • Educate
  • Entertain
  • Engage readers
  • Enrich lives

If at all possible, you should strive to enrich the lives of your readers as well. Try to make their lives better by showing them how they can save time, energy or money.

Question #4: What is different now?

How will your product or service make your readers' lives different? This is where you explain who you are, how you know what you're talking about, how your product or service can help them, and what's different about your product or service that will eliminate their problem.

Read More→

Content Marketing Questions: What’s Possible?

FortuneCookieSkysLimit

Question #3: What is possible?

In Maria Velosa's Web Copy That Sells book, there is a 5-step blueprint for writing on the Web. This is really what content marketing is all about. When you answer the following 5 questions, your writing tasks are simplified and your copy becomes clear.

  1. What is the problem (pain, predicament)?
  2. Why hasn't this problem been solved?
  3. What is possible?
  4. What is different now?
  5. What should you do now?

First answer question #1, what's the problem. Then, answer questions
#2, why hasn't the problem been solved? Then answer question #3, what's
possible
?

As you write out several sentences to answer these questions, you'll lead your readers through a path that leads to action. Action is the goal for all good content designed to market your business on the Web.

Read More→

Content Marketing Question #2:
Why Hasn’t This Problem Been Solved?

Solutions

I'm reviewing Maria Velosa's Web Copy that Sells, 2nd Edition, recently released. Her 5 simple steps for writing on the web are:  

  1. What is the problem (pain, predicament)?
  2. Why hasn't this problem been solved?
  3. What is possible?
  4. What is different now?
  5. What should you do now?

Question #2, Why hasn't this problem been solved? This is a great opportunity to address the challenges your readers and potential customers face.

You have a chance to show you understand your readers well, and you have an expert's understanding of the subject matter. You can delve into the history of the problem, providing insights they may have never thought of.

Read More→