Archive for Brain Based Content Marketing – Page 2

The Homer Simpson Guide to Neuromarketing

Content marketing experts and the people who write marketing messages ought to understand how consumers’ brains work if  they want to engage and create trust and loyalty. The problem lies in assuming people are in charge of their own choices…

Everybody thinks they are in control of their behaviors and decisions. We think we are rational, logical, and smart human beings. But we may not be so smart if we don’t recognize our own and others’ irrationality.

Our behavior and decision-making is affected, 95% of the time, by the unconscious processing in the mid- and lower brains. 95% of our decision making and buying and Web actions are heavily influenced by unconscious processing.

Approximately 85% of the time our brains are on autopilot. But marketers continue to write messages as if people were paying attention.

Market research: in 2005 corporations spent more than $7.3 billion in US alone. In 2007, $12 billion. That doesn’t include marketing, advertising, etc. which carries an additional annual $117 billion tag. Most of this is spent in the wrong places and fails.

Companies and brands are gathering the wrong information, because consumer surveys and focus groups can only report back what they consciously experience …and it’s falsified by biases and flaws. The only true market research comes from monitoring brains of consumers as they react to messages, through neuromarketing.

Almost 8 out of 10 new product launches fail. Could it be that we’ve misunderstood how to capture attention,  emotions and be memorable to consumers? Could it be we assume people are conscious and rational?

Health warnings on cigarette labels actually trigger smoking behaviors, they don’t deter any smoking at all, quite the contrary. Read More→

Neuromarketing Books for Marketing to Brains

If you want to know more about how to write content that makes an impact on the brains of your readers, here are some interesting sites and books about the emerging field of neuromarketing.

There are new neuromarketing companies and books galore, and I believe most offer important clues for content marketers. Here are a few of my favorites:

Neuromarketing Research: 3 Keys that Trigger a Buying Decision

The study of the buying decision process, or neuromarketing, has had a tremendous impact on content marketing.

More brands are being studied in laboratories around the world as consumers are being hooked up to brain imaging machines, fMRIEEG and other devices so that they are monitored while they read marketing messages and make decisions.

Neuromarketing is extremely expensive market research to do, but fortunately most brains work the same, with some exceptions for age and gender. So the results acquired for companies with big budgets are showing us how to create messages that have a powerful impact on the brains of all consumers.

Neuromarketing research studies have shown that these three factors determine whether or not a consumer is inclined to make a buying decision:

  1. The degree of ATTENTION
  2. Whether or not there is emotional ENGAGEMENT
  3. How easily the message and the brand is encoded to MEMORY

Attention, emotional engagement, memory: 3 keys to priming the brains of your audience to buy or take the action you want. (Source: The Buying Brain, A.K. Pradeep, CEO of NeuroFocus) Read More→

“WIIFM”? Neuromarketing Improves Your Odds

Every time I read about a new neuromarketing study, it seems they’re only confirming what copywriters and marketers knew all along: to get readers to take action, you must address the “what’s in it for me” filter in consumers’ minds.  Easy, right?  Well…

Although we can’t directly cause people to do something, we can use knowledge of the brain to improve our chances of influencing their buying decisions. We can write better content because we understand how consumers make decisions.

We know more about the subconscious functions than ever before. We know what kinds of messages reach the emotional brain and the old brain, even though consumers aren’t aware of their influence. More importantly, we now understand that much of our decision making goes on in the old brain, out of conscious awareness.

Neuromarketing and science can help improve your content writing so that it has more of an impact on people in your target audience.

I just love this site: SalesBrain, a neuromarketing company. Founded by Christophe Morin and Patrick Renvoise, authors of Neuromarketing: Understanding the Buy Button Inside Your Customers’ Brains. The company does sales training using neuroscience as it applies to what influences buying decisions.

I recommend you visit the site, as it is clear and easy to navigate to find great information about buying decisions. I found the page on 6 ways to stimulate the old brain especially illuminating.

Here’s an excerpt from www.SalesBrain.net:

The ‘Old Brain’ is Self-Centered

The ‘Old Brain’ is a very self-centered entity and general considerations about others do not reach it. Think of it as the center of ME. Do not assume that it has any patience or empathy for anything that does not immediately concern its survival and well-being.

The ‘Old Brain’ Seeks Contrast

Before/after, with/without, slow/fast all allow the Old Brain to decide. Contrast is a safe decision engine. It allows quick and safe decisions. Without contrast, it enters a state of confusion, which ultimately results in delaying decision.

The ‘Old Brain’ is Tangible

Numbers work for the neo-cortex, but the ‘Old Brain’ won’t decide based on numbers alone! It is constantly scanning for what is familiar and friendly, what can be recognized quickly, what is tangible and immutable. It cannot process concepts like “flexible solution”, “integrated approach”, or “scalable architecture” without efforts and doubts.

The ‘Old Brain’ Remembers Beginning and End

It forgets most everything in the middle. This short attention span has huge implications on how to construct and deliver powerful messages. Placing the most important content at the beginning is a must, and repeating it at the end an imperative. Keep in mind that anything you say in the middle of your delivery will be mostly overlooked.

The ‘Old Brain’ is Visual

Neuroscience demonstrates that when you see something that looks like a snake, you react even before the conscious mind physically recognizes it’s a snake. This implies that visual processing enters the ‘Old Brain’ first which can lead to very fast and effective connection to the true decision-maker.

The ‘Old Brain’ Responds to Emotion

Neuroscience has clearly demonstrated that ’emotional cocktails’ create chemical reactions that directly impact the way we memorize and act.

What do you think about this? Makes sense to me.

How will you apply it to your content marketing?

 

Memory + Emotional Attention = Content Marketing

How do you write good blog posts that connect emotionally with readers and turn them into loyal fans? Oh, heck, that’s easy. All you have to do is:

  1. Grab their attention
  2. Get them emotionally engaged
  3. Make a memorable impact

There you go, right? Easy-peasy. This is what you need to do whenever you write any content designed to market your products and services. Attention, emotions, memory.

Neuroscientists are now showing that the two most important elements of persuasion are emotional engagement and memory. Of course you can’t get either of these unless your marketing messages gain readers’ attention first.

Why this is so important? We’ll go into how to do it another day, since this involves quite  number of suggestions and tips.

These three goals for your content marketing are required if you want to write stuff that is effective to attract prospects, and get them interested and primed for making a purchase or other desired action.

This information comes from research on neuromarketing and what makes people buy. If you’re interested in learning more about the brain from a marketer’s viewpoint, I recommend The Buying Brain and Neuromarketing: Understanding the Buy Buttons in Your Customer’s Brains. Read More→

Writing Compelling Content:
What Drives Your Readers?

In a recent blog post, Compelling Content:  What Are Your Readers’ Hot Buttons?, we explored the top 10 hot buttons and the use of emotional words and phrases to tap into these issues.  Here’s another model based on only 4 drivers.

4 Drives in a Nutshell

Driven: How Human Nature Shapes Our Choices (Jossey Bass, 2001), by Harvard professors Paul R. Lawrence and Nitin Nohria.

Based on evolutionary science, our drives can be categorized into four basic motivations:

  1. The drive to acquire
  2. The drive to bond
  3. The drive to learn
  4. The drive to defend

This is subtle and important. Let’s imagine you run an executive coaching business. You provide professional services to leaders in organizations. Since you work one-on-one with your clients, you probably have a pretty good idea of which of the above four motivators frequently come into play.

If your clients are results-driven competitive executives, you can’t assume that they’re motivated by the drive to acquire, but it’s a good bet. They may just as well be driven to succeed by the desire to form successful relationships with others, or to learn everything there is to know, or to defend their territory.

But one drive will probably be more motivating than the others, and it will be evident in your client’s priorities. Assuming your client is driven by the drive to acquire and to have more, you’ll need to write content to appeal to this need.

What is the fear associated with each drive? Read More→

Compelling Content: What Are Your Readers’ Hot Buttons?

How do you write compelling content that attracts and engages readers? Ahhh, that question again…(followed usually by how do you turn readers into buyers?)

First, let’s deal with the compelling content thing. Your content isn’t going to market a thing if you don’t reach inside the heads and hearts of your readers.

Obviously it’s all about your readers. The better you know who they are and what they like, the easier it is to write content for them.

Use emotional words and phrases, and think about triggering their hot buttons. There are universal drives and human motivators. It doesn’t matter if your reader is a 20-year-old gamer or a 70-year-old retired professor. Human beings are all driven by hot button motivators. (See the excellent book by Barry Feig for more about this: Hot Button Marketing: Push the Emotional Buttons that Get People to Buy). Some of these are:

  1. The desire to be first
  2. The desire to know it all
  3. The desire for control
  4. The desire to love and be loved
  5. The desire to enjoy and have fun
  6. The desire for family values or feelings of moral righteousness
  7. The drive for prestige
  8. The drive for self-achievement
  9. The drive for power and influence
  10. The drive to help others

What drives your readers? How can you test your assumptions? Maybe you could push a few buttons to see what reaction you get? Read More→

How to Write with Your Right Brain: 5 Tips

Ist1_2776388_coffee_cupOne of the smartest things you can do to keep up with blog writing is to use your brain well. Use your right brain to tap into your creativity.

The third thing I do in the morning when I get up is write on one of my blogs. (First, brew a pot of Cafe de Olla; second, feed Huey and Dewey, our kitties.) When clients ask, “How do you find time to post on all your blogs?” it’s kind of a non-problem, since I’m fueled by coffee and love…!

One of my favorite posts is here, because two writers (John Jantsch and Sean D’Souza) who really understand content marketing explain this further in The Right Brain/Left Brain Tango: How to Get Your Creative Mojo Back.

Here are 5 tips for being more creative and productive with your writing tasks.

  1. Write first before you open email or your list of things to do. Any writing task should have priority over other tasks in the morning. Why? Writing uses mostly your right brain, and you need clarity, without those little gnawing distractions.Beware the left brain that wants to spoil your creativity by reminding you of things “to-do.” When you first wake up, you’re functioning in your right brain. Use it immediately for improved creativity.
  2. Before you go to bed and fall asleep, remind yourself which writing tasks you want to work on in the morning. Your right brain will think about them as you go to sleep, and probably as you wake up. As a result, you’ll wake up with those writing jobs in mind and can start right in on them – as soon as the coffee’s ready and the pets are fed.
  3. Leave your desk relatively uncluttered when you stop working at night so that in the morning you can start writing without distractions. It helps to have a safe place to set your coffee, where the kitties won’t knock it over when they come to lie in front of your computer screen. (If you have dogs, you won’t understand this part, but I’m sure there’s similar arrangement for those little darlings.)Img_0053 Read More→

What’s Missing in Content Marketing: Who and Why

Storytelling and personalization is the biggest missing piece in content marketing as I see it. People are good at writing about what they know. They aren’t as good about expressing who they are and why they do what they do.

If you’re not writing real stories, your content – on your blog, in your newsletter, on your web pages – runs the risk of being boring. You may be excited about what you do as a professional, but your clients will get bored or overwhelmed if you just throw information at them.

In the Content Marketing Webinar last week, I talked about communicating your back-story… the background about the why and who of your business. It’s especially important in service businesses where people hire you to help them solve a problem.

I once asked a guy who founded an online training service what his back-story was, and he didn’t know what I meant.

He thought I would see the obvious, that there was a gap in what was available online and an opportunity to make money. Okay, that’s exciting… to you and your spouse for sure.

But there’s always more to the story than that: Why did he personally spend considerable time, energy and money creating what he did?

There has to be drive, passion and love. He had to care. That’s the story people need to know. Read More→

Content Marketing with Stories: Why We Tell Lies…

Telling stories is a fundamental part of good content marketing. Stories have so much marketing clout, they make it possible for little businesses to compete with the big guys.

Since stories are fundamental to the way our brains work, why don’t we tell more stories?

Why doesn’t every piece of online content we write use narrative to give a specific example of real people using our products and services or whatever it is we want to influence?

Here’s my guess: most people don’t think their stories are good enough. They don’t think they have a personal story to tell that’s worthy of people’s attention. Or, here’s a wild guess:

“Oh, I’m not sure my story is typical of the way other people think or act… I’m just different, maybe a little weird.”

Let me tell you a story about that. When I was first working online, all my web copy was as official and business-like as I could make it. I tried to hide the fact that I was not long out of graduate school and was sole-proprietor of a writing service with only 6-month’s Internet experience.

I was embarrassed. I thought the others online were computer wizards and knew secret coding language I didn’t. Never mind it was 1999 and many others had relatively little Internet experience as well.

So I didn’t tell much of a compelling story at all. I avoided getting personal. I believed that my writing products would sell themselves.

I struggled with my online marketing for years. It wasn’t until 2004 when I started blogging that I began to use story. I began telling it as it is, for me.

The difference was enormous. I suppose I had an “overnight success,” based on the number of people added to my marketing list (ten times as many), number of clients and amount of money coming in.

My story changed. I started speaking at conferences and I was able to tell people about the pivotal moments that made a big difference: blogging changed my life and exploded my business. As a small business, I was competing with much larger enterprises with staff and budgets. Read More→