Archive for On Writing Better – Page 10

Neuromarketing: This is your brain on advertising…

Neuromarketing is a concept based on fact plus a lot of assumptions — and it can easily evoke a little fear as well.

It is true that the human brain responds to images and words, which is why advertising works. It hasn’t been that long since brain science has revealed what many of us suspected: most of our decisions aren’t made in our thinking brains.

We make decisions unconsciously, using split-second intuitive processing in our emotional brains. What does this mean to marketers?

That advertising and content that appeals to our primitive emotions (sex, food, danger,pleasure) will get our attention better than long text of facts, figures, and logic.

This isn’t exactly a news flash, ask any copywriter. And yet, we don’t approach content creation that way. At least most of us don’t, because we learned in schools from teachers who didn’t understand this yet. And as educated people, we value logic and reason, facts and figures.

The assumption is that marketers, by using high-tech neurological equipment such as fMRI (functional magnetic resonance imaging) machines that trace brain activity, could create more successful ads. The fear is that use of that knowledge could do more than stoke interest in a product — it could more or less compel interest.

In an interview with the Gallup Journal, Dr. John Fleming, responded to the question if neuromarketing is something to be feared: Read More→

Engaging Content: Start with Why

How do you write engaging content? How do you unlock the minds of your readers?

  • What makes your blog writing effective?
  • How do you create quality content that pulls in interested readers?
  • How can you reach, attract, and make an impact?

For that matter, how can anything you write or say actually work to market your business and bring in potential customers? Let’s face it, you’ve probably been saying some of the same things for a while now, and … so have your competitors!

How can you be engaging to your clients if your competitors are all talking about the same thing?

I wrote about this important $64,000 question last week, and I’m immersed in research about what makes content engaging right now. One of the books I’m reading is Simon Sinek’s Start with Why. He says we should start our messages with the big WHY… why we’re in business, why do we do what we do. In other words, make it clear what your higher purpose is.

“Your higher purpose is where your talents and the needs of the world meet.” ~ Aristotle

Don’t you love it when a good quote for today’s busy world comes from a 2,400-year-old guy? Here’s the content marketing version from Joe Pulizzi, Content Marketing Institute and Junta42:

“Your higher purpose is where your expertise and the needs of your customers meet.” ~ Joe Pulizzi

Read More→

Content Marketers Answer the $64,000 Question…

What does it mean to write content that “engages” readers? What the heck is engaging content? According to a recent survey by the Content Marketing Institute, this is the #1 challenge for people charged with creating content that markets businesses.

These questions are asked and answered by a distinguished group of contributors to the Content Marketing Institute’s blog and you can read the post here: What Does Engaging Content Mean?

I contributed my take: your content must create an emotional impact in the brains of readers if you hope to influence them to take any sort of action.

Here’s a summary of the ideas, in case you’re in a hurry:

  • Make sure content is relevant to your audience and helps them with an issue they have right now.
  • Give your audience something that they can’t find anywhere else.
  • Be entertaining, educational or both.
  • Tell the audience a story.
  • Invite the viewer to engage with you further by adding a call to action. Read More→

Content Marketing with Blogs: What Do You Believe?

Here’s a key element for writing content that inspires clients to take action:

What does your business believe in? More importantly, as an important part of your business, what do you believe is most important for your clients? What’s your true purpose?

This is not a philosophical question, although it is grounded in profound human needs and values. This is a marketing question. You need to know why you care, and you need to communicate that to customers in your content marketing and blogs.

This question makes sense because people don’t buy from companies, they do business with people. They don’t care about your products so much as what they will do for them. Clients want to connect with values that count.

And, in a culture with an overabundance of choice, with many companies and products doing the same things, customers will always choose to do business with someone who cares about them, their world, the world, and values.

More good advice from VelocityPartners, UK. They’ve just released their B2B Marketing Manifesto, and while this is key to professionals charged with marketing in the business world, it is especially crucial to entrepreneurs, solo professionals, and small businesses… anyone writing content marketing materials.

Think about it: why should people care what you have to say in your blog unless they can identify with your values? …Unless you express to them what you really care about and why?

It doesn’t matter if you’re “green,” dedicated to a charity or not. For myself, I am passionate about saving professionals time, energy and money because I believe that content marketing with blogs should be easy and effective for everybody, not just big companies.

Here’s an excerpt from the B2B Manifesto, the second imperative for content marketing:

2. Expose your beliefs

People don’t buy what you do; they buy why you do it. Read More→

Writing Web Content: 5 Simple Steps for Results

Organize, simplify and get better results from your Web writing by asking 5 important questions:

  1. What is the problem (pain, predicament)?
  2. Why hasn’t this problem been solved?
  3. What is possible?
  4. What is different now?
  5. What should your readers do now?

As you compose your copy, you should write out several sentences to answer each question. This will keep you on task, and lead your readers through to action. I suppose it depends on what you’re writing, but I can’t think of many web pages, blog posts, articles where these 5 questions wouldn’t be appropriate.

I’ve been re-reading Maria Velosa’s Web Copy that Sells this week. Her blueprint for creating simple copy that works to market your products and services is clear. There’s a reason it’s organized this way.

Psychologically, we’re hard wired to sit up and pay attention to problems. This is why it’s a good idea to lead off with your headline and first paragraph addressing readers’ problems and pain. Negative emotions are strong enough to wake us up and get us to read the rest of the story.

There are two things you must realize about this seemingly obvious and simple question:

  1. People who are in your target audience may not realize they have a problem (or how bad it can get). It may seem surprising, but often people are in denial, are ignoring the bad stuff, and are overly optimistic.
  2. People need to know you fully understand their pain AND CARE before they will read anything you have to say about it

Write a few sentences out about the problem. You want your readers to say, Read More→

The B2B Manifesto: Trust Building Comes First

How good is your “trust-building?” I just read this term in a new digital release: The B2B Manifesto, just published by Velocity Partners in the UK.

Think about it. Before you can convert readers to clients, before you can get them to download your digital information and build your list, you’ve got to build trust.

The B2B Manifesto: 5 Imperatives and 6 Staples for Winning the Battle for Attention: page 19:

“You need to leverage trust-builders into each step of the (buying) journey:

  • case studies
  • awards
  • data
  • testimonials
  • analyst support
  • proof points”

I don’t think enough of you do a good job of trust building. Maybe you’ve not been properly taught or missed class that day? As for myself, I’ve never thought about “trust-building” as a defined goal, I’ve just always assumed I was doing it every step of the way. But am I? Maybe not as well as I could. Are you? Read More→

Writing Better Content: An Emotional Pathway

Writing quality content that markets your products and services online follows a logical progression, but it also follows an emotional pathway. You must engage the brains of your readers… as well as their hearts.

By that I mean, your content should follow a sequence, touching on the following emotions:

  • Negative, a painful problem, a fear
  • Positive, relief from a problem, benefits, imagine a better future
  • Neutral, rational, logical, analysis of facts
  • Curiosity, desire, imagination
  • Objections, reasons why and why not
  • Trust: social proof, statistics, case studies, personal stories
  • Scarcity, urgency, fear of consequences
  • Call to action, clear next steps, reassurances, guarantees, security

I been reviewing basic steps for writing quality content for the web that works to get you found, get known and get clients. According to Maria Veloso in Web Copy that Sells, there are 5 simple steps that will help you write quality content that connects and engages with readers: Read More→

Writing Better Web Content: Ask what? Who? Why?

The rules haven’t changed, but it’s surprising how many people start creating content to market their business on the web without regard for the basics. Many people focus on the medium, the latest shiny tool: the blog, the Twitter tweets, and Facebook updates, without regard for the basic rules of writing copy for the Web.

Content marketing isn’t a buzz word because marketing people just like new buzzes. Content marketing is a requirement for anyone doing business because it beats writing advertisements that get ignored.

Smart marketers know the rules and never forget them. Even if the Internet changes at lightning speed, the writing basics  are the same.

I’ve only been writing online copy for ten years. Before that, I was a journalist and a psychologist so I learned to write  differently. Writing content for the Web is different. It’s designed to deliver information in ways that engage readers to take an action, most often click to register or buy.

Every once in a while, I go back to the basics. A standard learning tool for many copywriters is Maria Veloso’s Web Copy that Sells, published in 2004. The 2nd edition is now out and I’ve been reviewing and re-reading it. Good stuff.

Here’s a recap of some really key nuggets from this book:

Before you write one word of copy, you must first:

  • Know your objective
  • Know your target audience
  • Know your product or service

I know this seems so common sense it’s not worth spending time on, but trust me, the time you take to write down a few notes on each of these things will be well worth it. Read More→

How to Edit Your Blog Writing: Wot U Can Do

Some writers of content published on the Web think that substance holds more value than style, and if what you say is truly important, then readers will forgive your mistakes. Text messaging, email from phones and Twitter have all contributed to the acceptance of extremely abbreviated forms of communications.

Wot r u 2 do? When it comes to publishing content that will never disappear on the Web, you owe it to yourself and your business to make your Web writing the best it can be.

I just bought an “old” book on Amazon: Line by Line: How to Edit Your Own Writing, by Claire Kehrwald Cook. Published in 1985, the only things out-of-date are the references to typing out a page. I thought I’d share with you here some of the good advice.

  1. “In reviewing your work, first tighten the wording. Then make separate checks for the errors you’re prone to. [For me, this means eliminating excess words, making sure that verb and subject are in agreement, and checking your and you’re, there and their, its and it’s, etc.]
  2. Skim your draft for opening danglers; test all subjects and verbs for agreement; trace every pronoun to its antecedent; look for unbalanced pairs and series. This process gives you the best chances of catching oversights.
  3. Those involving faulty word order, ambiguous pronouns and lack of parallel structure can be tricky to straighten out. If you get stuck, flag the trouble spot for later attention and go on. Sometimes you’ll hit on an inspired solution after you’ve given the problem a rest.
  4. Read More→

Blog Writing: What Can We Learn From Reality TV?

(Guest Post: I’m on vacation, so I invited Tim Handorf to write a guest post. Tim writes on the topics of online colleges and universities. He welcomes your comments at his email Id: tim.handorf.20@googlemail.com.)

As a blogger, you know by now that increasing your traffic means grabbing your audience’s attention and keeping it. The Internet is a veritable distraction mine filled with bells and whistles and flashing lights, so keeping a large audience enthralled and focused is a constant but rewarding challenge.

While Writing on the Web and other websites like it have featured dozens of solid tips for improving your blog writing, I’m going to offer a source of divine inspiration when the going gets tough. That’s right. Reality TV.

The invasion of reality-based shows in our popular imagination isn’t always mentally stimulating. Some shows, like Bad Girls Club or The Hills, are downright silly and immature. But I’ll be darned if they aren’t mind-bogglingly popular. And the range of viewership is startlingly diverse–even my mother, a woman hailing from a different country, culture, and generation–is obsessed.

One Sunday afternoon, splayed on the couch watching a marathon run of America’s Next Top Model, I started thinking about what, exactly, is it that makes these shows so attention grabbing, and what can I take away from the experience to get more readers reading my own blogs? Here are a few things I noticed.

1. People love personal stories.

I’m convinced that at the core of reality TV’s popularity is its microscopic look at personal detail. While your blog may not necessarily be a hub of personal confessions, always throw in some personal detail when writing any article, no matter how technical or abstract the subject matter is.

Nearly all readers desire seeing the person connected to her work. Even though America’s Next Top Model is about modeling, would anyone really care as much if we didn’t get the occasional personal glimpse into each model’s life? Probably not.

2. People love unique personalities. Read More→