Archive for Patsi Krakoff

Remembering Family and Other Pillars

Back in the U.S., it’s Memorial Day when Americans honor our soldiers who died in service. My father, Marion Rae Wilkerson, was a 25-year Navy veteran, and while he didn’t die in service, I always remember him on this weekend.

He was on a ship in the Pacific during World War II that was blown in half by the Japanese. He was on the half that was able to save many of their sailors. He came home to San Diego shortly after that and I was conceived. Had he not been on the right end of that ship, my sister would have been an only child.

Today I am the only one left of my family, having lost my sister to kidney cancer eleven years ago. My father died of a brain tumor 27 years ago, and my mother of alcoholism 45 years ago. I mention this because it has had a strange effect on my philosophy of life.

I think having children and family give one a strong reason to live life well. Without that, you have to search for and find substitute pillars, especially in tough times. I think I’ve done a pretty good job of that, for the most part. I have been very blessed with friends, a wonderful husband, and a strong will to live.

Did you know that Memorial Day was first enacted by formerly enslaved African-Americans to honor Union soldiers of the American Civil War? It was extended after World War I to honor Americans who have died in all wars. I didn’t know that until today. African-Americans who came to this country as slaves certainly offer proof of what it is like to find pillars when family is taken away.

In my travels and many years of living abroad (France, England, Greece, Mexico), I admire immigrants who have overcome difficulties to learn language and skills to survive and thrive. When people speak disparagingly about immigrants I guess I get more than a little bothered.

I hope you too have periods of reflections like I do whenever we set aside holidays to mark important events in the world. My best to you.

Print Consumer Magazines Score Big in Europe

Print magazines are alive and well, but they’re in transition. The ones that are thriving are customer magazines, designed to be helpful and relevant to consumers while delivering marketing messages and building brand loyalty.

Yesterday I led a workshop in the Netherlands at Media Partners Group. They specialize in both Dutch and English language publications for large companies, like Shell Oil and Heineken Beer, among others. Here’s the way they describe themselves:

MediaPartners Group inspires with text and images. We build relationships, stimulate sales and promote loyalty. We reach clients or employees by performing the unexpected, but without being creative for creativity’s sake.

Our dedicated team of specialists in the areas of strategy, design, content, copy, account and project management provide clients with sponsored magazines, web design, direct marketing solutions, in store communications, advertising and loyalty programmes for internal and external target groups.

As almost everywhere in Holland, professional people all speak English. There were several staff members from the UK, which is why they are able to create high quality communications for huge global corporations. The other reasons are because they are a group of talented smart people who love their work. Read More→

Content Marketing Blues: the Battle for Attention

Content marketing with blogs isn’t as easy as it used to be. But like you, I can complain all I want to. It doesn’t matter.

The good news is there are more people going online to read things they need to know, to solve the problems they have.

The bad news is there are more blogs, more competition for attention.

What do you need to do to win the battle for attention and survive the WIIFM flter?

Doug Kessler and the boys over at VelocityPartnersUK ask this question in the B2B Manifesto. (You can get your copy here.) And they answer it. For example, they suggest 5 imperatives for B2B marketers. I think this is essential advice for anyone using a blog for business, not just B2B marketers.

Here’s an excerpt and my interpretation of what this means for my own business:

1. Get a World View:

Before you can sell a product or service, you need to sell a world view.

But very few marketers spend any time at all clarifying their world view.

What is a world view and why is it so important? Read More→

Writing Better Web Content: Ask what? Who? Why?

The rules haven’t changed, but it’s surprising how many people start creating content to market their business on the web without regard for the basics. Many people focus on the medium, the latest shiny tool: the blog, the Twitter tweets, and Facebook updates, without regard for the basic rules of writing copy for the Web.

Content marketing isn’t a buzz word because marketing people just like new buzzes. Content marketing is a requirement for anyone doing business because it beats writing advertisements that get ignored.

Smart marketers know the rules and never forget them. Even if the Internet changes at lightning speed, the writing basics  are the same.

I’ve only been writing online copy for ten years. Before that, I was a journalist and a psychologist so I learned to write  differently. Writing content for the Web is different. It’s designed to deliver information in ways that engage readers to take an action, most often click to register or buy.

Every once in a while, I go back to the basics. A standard learning tool for many copywriters is Maria Veloso’s Web Copy that Sells, published in 2004. The 2nd edition is now out and I’ve been reviewing and re-reading it. Good stuff.

Here’s a recap of some really key nuggets from this book:

Before you write one word of copy, you must first:

  • Know your objective
  • Know your target audience
  • Know your product or service

I know this seems so common sense it’s not worth spending time on, but trust me, the time you take to write down a few notes on each of these things will be well worth it. Read More→

Compelling Content: Pushing Readers’ Hot Buttons

How do you write compelling content that attracts and engages readers? Ahhh, that question again…(followed usually by how do you turn readers into buyers?) This is the job of good content marketing and the challenge for online professionals who write blogs, articles, and  web pages.

First, let’s deal with the compelling content thing. Your content isn’t going to market anything if you don’t reach inside the heads and hearts of your readers.

Obviously it’s all about your readers. The better you know who they are and what they like, the easier it is to write content for them.

Use emotional words and phrases, and think about triggering their hot buttons. There are universal drives and human motivators. It doesn’t matter if your reader is a 20-year-old gamer or a 70-year-old retired professor.

Human beings are all driven by hot button motivators. (See the excellent book by Barry Feig for more about this: Hot Button Marketing: Push the Emotional Buttons that Get People to Buy). Some of these are:

  • The desire to be first
  • The desire to know it all
  • The desire for control
  • The desire to love and be loved
  • The desire to enjoy and have fun
  • The desire for values or feelings of moral righteousness
  • The drive for prestige
  • The drive for self-achievement
  • The drive for power and influence
  • The drive to help others

What drives your readers? Do any of these hot buttons seem similar to your clients? How can you test your assumptions? Maybe you could push a few buttons to see what reaction you get? Read More→

Blogger’s Block Strikes Blog Squad…Blogger Bites Back

Grrrrr…

I’m going nuts. This hasn’t happened in a long time. I’ve been sitting at the computer for the last 2-3 hours wondering what to write about. I’m the gal who says blogging is easy, 1-2-3, done in 20 minutes.

I admit lately it’s been taking me more than hour to post. Some days longer. And I call myself The Blog Squad…I’ve even got a great little package you can have called Time Saving Tips for Smart Bloggers, audio, transcript, PDF handouts. You can solve your blogging blues with all the tips in this program.

Have I changed my mind about how nifty blogging is? No. Am I stuck? Yep.

Solution? Start writing about where I’m at, and then tie it in with something useful and relevant to readers.

Source of problem? I’ve been blogging so much lately for my clients that I’m dried up and stale for my own blog.

So what? I’ll bet some of you have the same problem or similar. You give your all to your clients, then when it comes time to do your own content marketing you’re as dry as toast without butter.

It’s no wonder the cobbler’s children have no shoes.

What to do? Just do it, just start writing and see what comes out. You may surprise yourself. One of my clients tells me he doesn’t write that much anymore. He finds it easier to hook up the Web cam and post a video clip. Hmmm…wait a sec. Read More→

Content Marketing Tips: Seth Godin on Tim Burton

Are you finding writing slow and tedious? Is your content marketing and blog writing as creative as possible? Are you discovering your unique genius as you go?

What can we learn from really creative people like Tim Burton and Seth Godin? First of all, we know they are really creative because they produce a lot of unique products – films, books, and blog posts that grab our attention.

Both these two professionals are examples of people who’ve found their genius. But we wouldn’t know that if they didn’t “ship.” If they didn’t complete projects and get them out the door.

And that’s the difference between wanna be’s, also-rans, and those who get noticed. In order to be successful, you have to get it out the door. Publish. Produce. And publicize.

My husband, affectionately known as Attila the Honey, decided to write a book about 18 months ago. I watched him do his first novel…then a second. And I just finished editing the third book.  His book blog is here. Read More→

Your Business and the Web: Getting Better?

How has your business been affected by the Web? Have you felt the difference like a Tsunami or a soft summer drizzle? I’m curious.

I know it’s completely changed my life and the way I work. Both the quantity and quality of my business are vastly improved in terms of marketing ease, deliverability and profits.

Yikes, …I feel an urge to create a new poll coming on! But hang on, I need to clarify my ideas first…

I know people who are still doing business without the Web, saying things like,

  • “My clients don’t spend time surfing the Internet.”
  • “I get all my customers from referrals.”
  • “I’ve got a local business, I use Yellow Pages.”

Others may have put up a crappy 1-4 page website and then wondered why it doesn’t bring in leads. And these people are all smart professionals, they’re not idiots, they’re all busy and profitable.  They’re just not web-savvy.

There are those who started a blog because they heard that would bring in business. And they want to know why they aren’t on the first page of searches.

So, no, the Web hasn’t changed the way most people do business. Just some of us. I know there are many who feel it’s just too overwhelming to learn, especially now with all the social media chatter. To them, it’s not a Tsunami but a giant sink hole of wasted time and energy. Read More→