Archive for Online Marketing – Page 11

Neuroscientists Discover “WIIFM” Center in Brain…

Through the magic of functional Magnetic Resonance Imaging (fMRI), neuroscientists are able to look inside the brains of consumers while reading marketing messages.

Copywriters and content marketers have been telling us for years how important it is to address the “what’s in it for me” filter in consumers’ minds.

Really Big News: They’ve found this WIIFM center located in the old brain!

Thanks to advanced scientific formulas and algorithms, we can now market directly to the subconscious mind and get anybody to do what we want without even knowing it!

I’m just kidding you… If that were actually true, it’d be really scary. It’s not that easy, neither is neuroscience easily applied to content marketing. Every time I read about a new neuromarketing study, it seems they’re only confirming what copywriters and marketers knew all along.

But here’s some new information, which could improve your marketing messages. Although we can’t directly cause people to do something, we can use knowledge of the brain to improve our chances of influencing their buying decisions. We can write better content because we understand how consumers make decisions.

We know more about the subconscious functions than ever before. We know what kinds of messages reach the emotional brain and the old brain, even though consumers aren’t aware of their influence. More importantly, we now understand that much of our decision making goes on in the old brain, out of conscious awareness.

Neuromarketing and science can help improve your content writing so that it has more of an impact on people in your target audience.

I just love this site: SalesBrain, a neuromarketing company. Founded by Christophe Morin and Patrick Renvoise, authors of Neuromarketing: Understanding the Buy Button Inside Your Customers’ Brains. The company does sales training using neuroscience as it applies to what influences buying decisions.

I recommend you visit the site, as it is clear and easy to navigate to find great information about buying decisions. I found the page on 6 ways to stimulate the old brain especially illuminating.

Here’s an excerpt: Read More→

Emotional Attention + Memory = Content Marketing

How do you write good blog posts that connect emotionally with readers and turn them into loyal fans? Oh, heck, that’s easy. All you have to do is:

  1. Grab their attention
  2. Get them emotionally engaged
  3. Make a memorable impact

There you go, right? Easy-peasy. This is what you need to do whenever you write any content designed to market your products and services. Attention, emotions, memory.

Neuroscientists are now showing that the two most important elements of persuasion are emotional engagement and memory. Of course you can’t get either of these unless your marketing messages gain readers’ attention first.

Why this is so important? We’ll go into how to do it another day, since this involves quite  number of suggestions and tips.

These three goals for your content marketing are required if you want to write stuff that is effective to attract prospects, and get them interested and primed for making a purchase or other desired action.

This information comes from research on neuromarketing and what makes people buy. If you’re interested in learning more about the brain from a marketer’s viewpoint, I recommend The Buying Brain and Neuromarketing: Understanding the Buy Buttons in Your Customer’s Brains.

Neuroscientists are monitoring brain activity in consumers as they are exposed to marketing messages. You probably don’t have access to the brain imaging that is being generated by these studies, and quite frankly, you don’t need it. All brains are alike. Read More→

Writing Well: A Little More Authenticity, Please…

How do you go into someone’s office (or send them an email if you’re working virtually) and request them to “put a little more authenticity into your writing, please?” Sure, marketing is vastly improved when it sounds authentic.

All the trend data shows that people prefer doing business with authentic brands and authentic professionals. The problem is that as an instruction it is totally unactionable. Authenticity is a noun, not a verb.

Jean-Paul Sartre, the French existential philosopher, viewed jazz as a representation of freedom and authenticity. But what does that mean for content marketing?

So as I was thinking about this incident that a colleague told me about, I starting thinking about the big picture. What does it mean to live authentically, to live well, write well, and do your best work?

I think about these things because, as I age, I become more aware of how limited time is on this Earth. I can’t do everything or learn everything, nor do I need to. Which means I have to choose which things to do, and say ‘No” to a few activities I’m sure I’d enjoy.

I meet weekly with a group of 10 women to discuss the meaning of life. (No, really…Some people have book clubs, or  exchange recipes and garden tips. I go for the big stuff: what really matters.) Each of our members is highly educated, accomplished in a profession or the arts, and brings a different perspective. Read More→

Content Marketing to a Caveman’s Brain

How do you gain the attention of readers? How do you get them to stay and read your blog post, your web pages, your newsletter?

Your brain is 100,000 years old. You may not wake up in the Savannah of East Africa, grab your spear and walk miles to hunt prey for food. But on your commute to work in traffic, the same stress hormones (cortisol) are surging through your body as you fight traffic to get to your office.

Once there, your senses scan the environment for prey, competitors and allies, and the same goal-seeking behaviors are at play. The male of the species, in particular, is driven to acquire and achieve to protect his family and status.

For women, it’s slightly different, but not entirely. Women tend to the feeding of their offspring and mate, attend to the shelter, and are acutely aware of emotional needs of her family members. She may also fight traffic and go to an office full of stress, competitors and allies. As a female, she multitasks many responsibilities and skillfully uses language and relationships to get things done.

Our brains haven’t changed in 100,000 years. Our world, however, has. Most significant in the last 20 years is our ability to communicate and stay informed on a global level. Marketing is changing along with this world that offers multiple media channels to spread more messages to more people. Content marketing is growing rapidly as a way to connect with consumers who have become adverse to interruptive advertising.

Here’s what I’m reading in an excellent book, The Buying Brain by A.K. Pradeep:

The questions remains, how do we engage with the primal brain – embedded deep within us – in this modern world? How do we soothe and seduce it?

How do we send it messages that are important enough to be noticed and remembered?

How do we stand out from the amazing barrage of sensory stimuli to be the one product or brand that makes sense and is embraced by the brain?

How do we make life easier and more fun for this miracle of nature that’s perpetually on guard?

More importantly, how do we start treating our customers as the smart, evolved people they are?

With respect and dignity, compassion and caring, delivered in a way that invites and engages, but doesn’t over-stimulate or alarm? Read More→

Neuromarketing: This is your brain on advertising…

Neuromarketing is a concept based on fact plus a lot of assumptions — and it can easily evoke a little fear as well.

It is true that the human brain responds to images and words, which is why advertising works. It hasn’t been that long since brain science has revealed what many of us suspected: most of our decisions aren’t made in our thinking brains.

We make decisions unconsciously, using split-second intuitive processing in our emotional brains. What does this mean to marketers?

That advertising and content that appeals to our primitive emotions (sex, food, danger,pleasure) will get our attention better than long text of facts, figures, and logic.

This isn’t exactly a news flash, ask any copywriter. And yet, we don’t approach content creation that way. At least most of us don’t, because we learned in schools from teachers who didn’t understand this yet. And as educated people, we value logic and reason, facts and figures.

The assumption is that marketers, by using high-tech neurological equipment such as fMRI (functional magnetic resonance imaging) machines that trace brain activity, could create more successful ads. The fear is that use of that knowledge could do more than stoke interest in a product — it could more or less compel interest.

In an interview with the Gallup Journal, Dr. John Fleming, responded to the question if neuromarketing is something to be feared: Read More→

Content Marketers Answer the $64,000 Question…

What does it mean to write content that “engages” readers? What the heck is engaging content? According to a recent survey by the Content Marketing Institute, this is the #1 challenge for people charged with creating content that markets businesses.

These questions are asked and answered by a distinguished group of contributors to the Content Marketing Institute’s blog and you can read the post here: What Does Engaging Content Mean?

I contributed my take: your content must create an emotional impact in the brains of readers if you hope to influence them to take any sort of action.

Here’s a summary of the ideas, in case you’re in a hurry:

  • Make sure content is relevant to your audience and helps them with an issue they have right now.
  • Give your audience something that they can’t find anywhere else.
  • Be entertaining, educational or both.
  • Tell the audience a story.
  • Invite the viewer to engage with you further by adding a call to action. Read More→

Content Marketing with Blogs: What Do You Believe?

Here’s a key element for writing content that inspires clients to take action:

What does your business believe in? More importantly, as an important part of your business, what do you believe is most important for your clients? What’s your true purpose?

This is not a philosophical question, although it is grounded in profound human needs and values. This is a marketing question. You need to know why you care, and you need to communicate that to customers in your content marketing and blogs.

This question makes sense because people don’t buy from companies, they do business with people. They don’t care about your products so much as what they will do for them. Clients want to connect with values that count.

And, in a culture with an overabundance of choice, with many companies and products doing the same things, customers will always choose to do business with someone who cares about them, their world, the world, and values.

More good advice from VelocityPartners, UK. They’ve just released their B2B Marketing Manifesto, and while this is key to professionals charged with marketing in the business world, it is especially crucial to entrepreneurs, solo professionals, and small businesses… anyone writing content marketing materials.

Think about it: why should people care what you have to say in your blog unless they can identify with your values? …Unless you express to them what you really care about and why?

It doesn’t matter if you’re “green,” dedicated to a charity or not. For myself, I am passionate about saving professionals time, energy and money because I believe that content marketing with blogs should be easy and effective for everybody, not just big companies.

Here’s an excerpt from the B2B Manifesto, the second imperative for content marketing:

2. Expose your beliefs

People don’t buy what you do; they buy why you do it. Read More→

Writing Better Content: An Emotional Pathway

Writing quality content that markets your products and services online follows a logical progression, but it also follows an emotional pathway. You must engage the brains of your readers… as well as their hearts.

By that I mean, your content should follow a sequence, touching on the following emotions:

  • Negative, a painful problem, a fear
  • Positive, relief from a problem, benefits, imagine a better future
  • Neutral, rational, logical, analysis of facts
  • Curiosity, desire, imagination
  • Objections, reasons why and why not
  • Trust: social proof, statistics, case studies, personal stories
  • Scarcity, urgency, fear of consequences
  • Call to action, clear next steps, reassurances, guarantees, security

I been reviewing basic steps for writing quality content for the web that works to get you found, get known and get clients. According to Maria Veloso in Web Copy that Sells, there are 5 simple steps that will help you write quality content that connects and engages with readers: Read More→

Writing Better Web Content: Ask what? Who? Why?

The rules haven’t changed, but it’s surprising how many people start creating content to market their business on the web without regard for the basics. Many people focus on the medium, the latest shiny tool: the blog, the Twitter tweets, and Facebook updates, without regard for the basic rules of writing copy for the Web.

Content marketing isn’t a buzz word because marketing people just like new buzzes. Content marketing is a requirement for anyone doing business because it beats writing advertisements that get ignored.

Smart marketers know the rules and never forget them. Even if the Internet changes at lightning speed, the writing basics  are the same.

I’ve only been writing online copy for ten years. Before that, I was a journalist and a psychologist so I learned to write  differently. Writing content for the Web is different. It’s designed to deliver information in ways that engage readers to take an action, most often click to register or buy.

Every once in a while, I go back to the basics. A standard learning tool for many copywriters is Maria Veloso’s Web Copy that Sells, published in 2004. The 2nd edition is now out and I’ve been reviewing and re-reading it. Good stuff.

Here’s a recap of some really key nuggets from this book:

Before you write one word of copy, you must first:

  • Know your objective
  • Know your target audience
  • Know your product or service

I know this seems so common sense it’s not worth spending time on, but trust me, the time you take to write down a few notes on each of these things will be well worth it. Read More→

10 Conversion Tips from Brain Science

Why do people decide to buy a product online? How is it they decide to trust the information you provide, and register to download information from your blog or website? What can we learn from brain science?

This is something that intrigues me. I read a lot of research on motivation, decision making, and neuroscience to try to figure out how brain science can be applied to better content marketing.

The problem is not what you might think. We know enough about the brain and marketing today to realize people are influenced by unconscious feelings, as much as they are by logic and reasons.

Any professional who has studied content marketing and copywriting knows that you must use emotional stories to get people to take action.

The problem for content creators  is that so much of what influences and persuades is unconscious and specific for each reader. Everybody’s different, and you can’t possibly address each reader’s wants and desires.

What are the unconscious reasons for people’s actions, how do their emotions affect decisions, and how can professionals apply the principles of persuasion to create content that encourages users to take action? Read More→