Archive for content marketing with blogs – Page 21

The Brain Science of Online Persuasion

What has brain science taught us about how people are persuaded to take action online? And, how can we use that wisdom when writing content that serves to market ourselves and our businesses?

These two questions have been fueling my mental energy for the past few years. As a journalist-turned-psychologist, turned-online-content-marketer, you might imagine that these issues keep me up at night … or not! I believe this is important stuff for any professional who wants an effective online presence.

Here’s what I see as an important shift in online marketing tactics. It has significance for you if you’re trying to create content for your own business.

Business persuasion skills, whether for presentations in person or for web pages online, have always centered on problem solving using rationality and logic. Smart professionals believe that people make decisions based on clearly laid-out arguments and intelligent thinking.

  • What’s the problem?
  • What does this mean to your target audience?
  • Why hasn’t this problem been solved?
  • What is your solution?
  • What should people do now?
  • What will happen if they don’t?

Business professionals approach online content marketing and writing for the web with this mentality. It makes sense and there’s nothing wrong with it… except it’s probably not getting good results.

Ad people, however, copywriters and marketers don’t use this approach. The people who write ads for TV, or print, or direct mail letters have been using persuasion tactics that appeal to emotions rather than reasons. Read More→

How to Make Social Proof Work Online

Do some client recommendations work better than others? Social proof is such a strong trigger for online action, it’s good to know what works best for your Web content marketing strategies.

In a previous post, What Clients Say, I reported on research that showed people selected travel destinations 20 percent more with a client recommendation and a photo of the reviewer.

Research studies show that some ratings and reviews will influence more than others: This report is taken from Dr. Susan Weinschenk’s book Neuro Web Design: What Makes Them Click:

  • We are most influenced when we know the person and the person is telling a story. But quite often, it’s unlikely we will actually know a person doing an online review, unless they are a well-known author or respected expert in the field.
  • We are somewhat less influenced when we don’t know them, but we can imagine them because their is a name, a company name, a link to their site, and maybe a persona description of them (like, for example, a stay-at-home mom, a runner, a CEO, a Ph.D.) Read More→

Online Persuasion: What Do Clients Say?

How are you using client recommendations in your online content marketing? Do you add them as an afterthought?

Maybe you just collect them and put them on a separate page for testimonials? Or are they a major part of your content creation strategies?

Recommendations, testimonials and client stories are a powerful persuasion tactic. It’s one of the key persuasion triggers that get people to take action. It’s called social proof.

Robert Cialdini wrote about six weapons of influence in his landmark book Influence. Social proof is one of the most powerful mechanisms for triggering buying decisions. Here’s why:

Customer ratings and reviews are one of the ways we decide and choose to buy products online. I use them all the time to click and buy: I glance at the number of gold stars other people have given a book on Amazon, or a pair of tennis shoes on Nike.

If there are two pairs of shoes I’ve selected for my size and price, I’ll go with the one that has 5 stars over 4. Think about it: I don’t know these people, they may have feet completely different to mine, they may not play tennis as often as I do, or on the same court surfaces.

My foot is narrow and bony. Not everybody’s version of a comfortable fit is going to be mine. And I know this. But when I see a customer rave review and 5 stars, I’m all in.

Think about it: we let other people influence our buying decisions even when we have nothing in common with them.

We are heavily influenced by social persuasion, we can’t help it. Our brains respond to our strong need to belong and fit in, and it all happens in our unconscious minds.

Do these same persuasion tactics work for sites and businesses that aren’t selling physical products? Does social validation work for businesses selling services and experiences? Read More→

Content Marketing Results: 18 Ways to NOT Get Blog Traffic

What do you need to know about about the way people read online to make your content marketing efforts pay off?

What are you doing or not doing on your blog that screws up your traffic?

At least a few times a week I get an email from a smart professional who struggles with making their web marketing work to get found, get known and get clients. Here’s a typical one…

“Okay, Patsi, I’ve been following you for a while now, and your blog writing tips have helped. I’m posting twice a week, but I’m still not getting comments, and my traffic stats stink. Can you take a look?”

Of course, I have to point people to my consulting services if they want me to spend time doing a good analysis and provide specific solutions.

But often the problems and the solutions are common and universal. I can almost predict where the low traffic problems come from based on looking at a lot of blogs over the last five years.

Here’s a general overview of things I see many people doing on blogs that don’t bring good results:

  1. Frequency: Not posting enough
  2. Headline: not compelling or even clear
  3. Content: No clearly defined problem and solution, no answer to the “so what?” question
  4. Content: No keyword usage in headline, first paragraph, or in body
  5. Content: Too broad and general, need to hone it down to specifics, need to personalize it
  6. Formatting: Too many long blocks of text, need shorter paragraphs, subheadings
  7. Engagement: Too author-centric, not enough asking readers questions, addressing them as “you”
  8. Engagement: Not enough client stories, no quotes from other people Read More→

Blog Marketing: How Readers Find Your Business

What’s your favorite excuse for not blogging for your business? Here are some that I hear:

  • “I don’t have time to blog.”
  • “My clients aren’t surfing the Web reading blogs.”
  • “Oh, that means I’ve got to write about my business every week?”

And yet, if these same professionals realized that a business blog is the best way to get found online, the best way to connect with potential clients, and the pathway to turning readers into clients, they might see things a little differently.

Here’s a drawing I made that shows how readers find your blog and become clients.

There are over a billion people connected to the Internet. I’m willing to bet my lunch money that quite a few of them fall into the category of “your ideal clients.”

It’s not likely they go online looking for you, your business or your blog. I’m not saying that. But they do go to search engines and they type in questions with keywords.

And they do  go to Facebook, Twitter, and LinkedIn. Here’s what this looks like, how readers find your blog, in this Smart Draw diagram I did:

Like any diagram, it’s simplified. Read More→

Attractive Content: Speak to the brains

How do you write content that attracts readers to your products and services?

I read somewhere that most of what goes into our brains never reaches our conscious mind:

Our five senses are processing 11 million pieces of info per second. Of these only 40 enter our conscious awareness.

Which means our subconscious mind does a terrific job of filtering what we need to pay attention to.

And…which is why there is new research about how to reach consumers based on how the brain works: neuromarketing.

The brain is made up of three parts, the old brain, the mid-brain, and the new brain. The first two are operating out of our conscious awareness, and they help decide what we need to become aware of.

What this means is that most of the time, we’re operating on auto-pilot. Especially when it comes to TV, but maybe we’re cruising when we’re online and even reading. We scan while thinking of other things. Read More→

Blog Checklist: 10 Items BEFORE You Publish…

What is a good checklist before you publish on your blog? I’m preparing some learning modules for a content marketing presentation and came up with this checklist of 10 items. Tell me what you think.

Here’s what happens, usually. You’re in a hurry, you write up a short post (300 words), hit publish, and then realize you’ve forgotten to write the headline… or select tags… or add any links or images!

Well, it’s easy to go back in and update your post… but what if the phone rings, you have a crises, you get distracted (this is my world)… and you’re stuck with an incomplete blog post.

Reminds me of going out of the house with your zipper undone…

So here’s my handy-dandy checklist to whip out before you hit publish…

  • Pick the topic, find a hook, tip, trend
  • Write 350-600 words (educate, entertain, engage, enrich readers)
  • Format post (bulleted lists, etc.)
  • Write headline (compelling yet clear, keywords)
  • Add image
  • Add links, including to your own previous posts
  • Check grammar, typos
  • Identify tags, categories
  • Search Optimization, (use Scribe SEO, All-in-One SEO Pack, YARPP)
  • Connect with social sites (use Sexy Bookmarks, etc.) Read More→

3 Biggest Challenges for Online Content Marketing?

What are the three biggest challenges to marketing your business? I know, I know, there are so many, but if you could distill them into the most crucial for online content marketing, how would you do it?

(I’m always asking you, because some of my readers are very smart and think of things I don’t. So please feel free to add to this by leaving a comment…)

To me, it’s these three that count more than anything:

  1. How do I get found by the people who need my solutions?
  2. How do I get them to know me, like me, and trust me to do business with?
  3. How do I get clients? Convert readers to buyers?

Get found, get known, get clients… there’s a lot that goes into creating content on the Web that leads to results, and each marketing task, each piece of content, each program you offer, falls into one of these categories or challenges.

I did a survey on this in April, 2010: Readers say that getting traffic, building a list, and converting readers to clients are their biggest challenges. It’s still a matter of findability, creating trust and getting people to take action.

Get found: What does this mean?

You’ve got to be easily found when an ideal client sits down to the screen and looks for solutions to their problem: Read More→

Content Marketing Results: Landing Pages Rule

How do you get readers to take action? Short answer: a landing page. (Also known as a sales page, squeeze page)

You can’t get results from  all the content you’re creating and publishing on your blog, e-newsletter, social media sites, unless eventually you send people to a landing page and ask them to take action.

Otherwise, you may be creating a great brand, great thought leadership, great content… and so what? Sooner or later, you need to ask your readers to actually do something. You need a landing page to do that.

Landing page definition: An attractive, compelling page:

  • Published on the Internet that is
  • Optimized for search engines and
  • Designed to persuade a defined group of readers
  • To take one specific action Read More→

Online Reputation? 4 Tips

Friday’s guest post is by Robert Stretch, author of VA Mortgage Center blog:

For business people, few things are more important than reputation. Thanks to the worldwide web — which sometimes feels as vast as a universe-wide web — monitoring your online reputation demands serious attention.

Only a few belittling remarks can spread like wildfire online, and damage your online image in no time.

By taking some simple precautionary steps, you can not only reduce invalid criticisms about you, but you can also promote yourself. In fact, having a good online reputation is essential to branding yourself or your business.

Just last week, BtoB Magazine Online reported that Dow Jones hired an online marketing company. The company, Marchex Inc., will work with Dow Jones Local Media Group to make an exclusive online reputation management plan.

By doing so, Dow Jones’ customers get the privilege of responding to blog posts, news and any mention of DJ in social networks.

Not everybody or every company has the resources to hire a third-party that monitors their online rep. Dow Jones is several steps ahead of where some small businesses are. For one thing, the company already owns dowjones.com, dowjones.net and dowjones.org.

Why? Well, it wouldn’t look great if one of those got bought by an angry customer whose goal is to take down the company.

Here are the 4 things you should be doing at a minimum to protect and improve your online reputation, no matter how big or how small your company is. Read More→