Archive for persuasion – Page 4

Content Marketing to a Caveman’s Brain

How do you gain the attention of readers? How do you get them to stay and read your blog post, your web pages, your newsletter?

Your brain is 100,000 years old. You may not wake up in the Savannah of East Africa, grab your spear and walk miles to hunt prey for food. But on your commute to work in traffic, the same stress hormones (cortisol) are surging through your body as you fight traffic to get to your office.

Once there, your senses scan the environment for prey, competitors and allies, and the same goal-seeking behaviors are at play. The male of the species, in particular, is driven to acquire and achieve to protect his family and status.

For women, it’s slightly different, but not entirely. Women tend to the feeding of their offspring and mate, attend to the shelter, and are acutely aware of emotional needs of her family members. She may also fight traffic and go to an office full of stress, competitors and allies. As a female, she multitasks many responsibilities and skillfully uses language and relationships to get things done.

Our brains haven’t changed in 100,000 years. Our world, however, has. Most significant in the last 20 years is our ability to communicate and stay informed on a global level. Marketing is changing along with this world that offers multiple media channels to spread more messages to more people. Content marketing is growing rapidly as a way to connect with consumers who have become adverse to interruptive advertising.

Here’s what I’m reading in an excellent book, The Buying Brain by A.K. Pradeep:

The questions remains, how do we engage with the primal brain – embedded deep within us – in this modern world? How do we soothe and seduce it?

How do we send it messages that are important enough to be noticed and remembered?

How do we stand out from the amazing barrage of sensory stimuli to be the one product or brand that makes sense and is embraced by the brain?

How do we make life easier and more fun for this miracle of nature that’s perpetually on guard?

More importantly, how do we start treating our customers as the smart, evolved people they are?

With respect and dignity, compassion and caring, delivered in a way that invites and engages, but doesn’t over-stimulate or alarm? Read More→

Neuromarketing: This is your brain on advertising…

Neuromarketing is a concept based on fact plus a lot of assumptions — and it can easily evoke a little fear as well.

It is true that the human brain responds to images and words, which is why advertising works. It hasn’t been that long since brain science has revealed what many of us suspected: most of our decisions aren’t made in our thinking brains.

We make decisions unconsciously, using split-second intuitive processing in our emotional brains. What does this mean to marketers?

That advertising and content that appeals to our primitive emotions (sex, food, danger,pleasure) will get our attention better than long text of facts, figures, and logic.

This isn’t exactly a news flash, ask any copywriter. And yet, we don’t approach content creation that way. At least most of us don’t, because we learned in schools from teachers who didn’t understand this yet. And as educated people, we value logic and reason, facts and figures.

The assumption is that marketers, by using high-tech neurological equipment such as fMRI (functional magnetic resonance imaging) machines that trace brain activity, could create more successful ads. The fear is that use of that knowledge could do more than stoke interest in a product — it could more or less compel interest.

In an interview with the Gallup Journal, Dr. John Fleming, responded to the question if neuromarketing is something to be feared: Read More→

Content Marketers Answer the $64,000 Question…

What does it mean to write content that “engages” readers? What the heck is engaging content? According to a recent survey by the Content Marketing Institute, this is the #1 challenge for people charged with creating content that markets businesses.

These questions are asked and answered by a distinguished group of contributors to the Content Marketing Institute’s blog and you can read the post here: What Does Engaging Content Mean?

I contributed my take: your content must create an emotional impact in the brains of readers if you hope to influence them to take any sort of action.

Here’s a summary of the ideas, in case you’re in a hurry:

  • Make sure content is relevant to your audience and helps them with an issue they have right now.
  • Give your audience something that they can’t find anywhere else.
  • Be entertaining, educational or both.
  • Tell the audience a story.
  • Invite the viewer to engage with you further by adding a call to action. Read More→

Blog Writing: What Can We Learn From Reality TV?

(Guest Post: I’m on vacation, so I invited Tim Handorf to write a guest post. Tim writes on the topics of online colleges and universities. He welcomes your comments at his email Id: tim.handorf.20@googlemail.com.)

As a blogger, you know by now that increasing your traffic means grabbing your audience’s attention and keeping it. The Internet is a veritable distraction mine filled with bells and whistles and flashing lights, so keeping a large audience enthralled and focused is a constant but rewarding challenge.

While Writing on the Web and other websites like it have featured dozens of solid tips for improving your blog writing, I’m going to offer a source of divine inspiration when the going gets tough. That’s right. Reality TV.

The invasion of reality-based shows in our popular imagination isn’t always mentally stimulating. Some shows, like Bad Girls Club or The Hills, are downright silly and immature. But I’ll be darned if they aren’t mind-bogglingly popular. And the range of viewership is startlingly diverse–even my mother, a woman hailing from a different country, culture, and generation–is obsessed.

One Sunday afternoon, splayed on the couch watching a marathon run of America’s Next Top Model, I started thinking about what, exactly, is it that makes these shows so attention grabbing, and what can I take away from the experience to get more readers reading my own blogs? Here are a few things I noticed.

1. People love personal stories.

I’m convinced that at the core of reality TV’s popularity is its microscopic look at personal detail. While your blog may not necessarily be a hub of personal confessions, always throw in some personal detail when writing any article, no matter how technical or abstract the subject matter is.

Nearly all readers desire seeing the person connected to her work. Even though America’s Next Top Model is about modeling, would anyone really care as much if we didn’t get the occasional personal glimpse into each model’s life? Probably not.

2. People love unique personalities. Read More→

Compelling Content: Pushing Readers’ Hot Buttons

How do you write compelling content that attracts and engages readers? Ahhh, that question again…(followed usually by how do you turn readers into buyers?) This is the job of good content marketing and the challenge for online professionals who write blogs, articles, and  web pages.

First, let’s deal with the compelling content thing. Your content isn’t going to market anything if you don’t reach inside the heads and hearts of your readers.

Obviously it’s all about your readers. The better you know who they are and what they like, the easier it is to write content for them.

Use emotional words and phrases, and think about triggering their hot buttons. There are universal drives and human motivators. It doesn’t matter if your reader is a 20-year-old gamer or a 70-year-old retired professor.

Human beings are all driven by hot button motivators. (See the excellent book by Barry Feig for more about this: Hot Button Marketing: Push the Emotional Buttons that Get People to Buy). Some of these are:

  • The desire to be first
  • The desire to know it all
  • The desire for control
  • The desire to love and be loved
  • The desire to enjoy and have fun
  • The desire for values or feelings of moral righteousness
  • The drive for prestige
  • The drive for self-achievement
  • The drive for power and influence
  • The drive to help others

What drives your readers? Do any of these hot buttons seem similar to your clients? How can you test your assumptions? Maybe you could push a few buttons to see what reaction you get? Read More→

Content Marketing with Emotions: Write with Feeling

Are you writing with feeling? Does your blog trigger emotional reactions? Next time you review your writing, try to identify possible feelings in the reader.

Content marketing that doesn’t resonate emotionally can’t do a good job of building relationships, inspiring trust, and moving people into taking action.

Blog writers need to step away from their anonymous masks and get real, get emotional. It doesn’t mean you get all new-agey, touchy-feely. It means unless you get real with readers, readers won’t respond to you. You can still be professional and reveal your true feelings.

Emotions are either positive or negative. There are relatively few pure emotions:

  • Anger
  • Sadness
  • Fear
  • Enjoyment

These elemental feelings are universal. Specific facial expressions for fear, anger, sadness and enjoyments are recognized by people across diverse cultures.

Emotions can be complicated because they get combined, like primary colors. Jealousy may be a mix of anger and sadness. Guilt may be a combination of enjoyment and fear. Fascination may be an excited version of curious.

Authors Dan and Chip Heath, in Switch: How to Change Things When Change is Hard, mention Read More→

Mental Skills Make Better Content Writers

Content marketing, even with a strategy and a plan, has a lot of decision points along the way. It’s easier with a map and a system, but there’s still a million choices that need to be made.

How do you decide what to write about? You’re a busy professional, you have a lot to say, you read a lot, you think a lot. You probably work with a lot of clients and they have problems that you try to help them solve. All that is good stuff to write about and publish on the Web so you’ll get found, get known, get clients.

Wait a minute, let me be clear about what I’m really asking you. The question is how do you decide, how do you make a decision? Do you experience options in your mind, preview consequences, and decide?

Do you observe your mental processes as they unfold? Some people do, and others don’t, they just operate impulsively and intuitively.

There’s no right or wrong answer here. But I think the ability to stand back and watch your mental processes unfold is interesting and informative.

For one thing, if you know a few things about how you make a decision, you can also imagine what goes on in the minds of some of your clients and readers. Not everybody’s exactly like you, but some of them are. This gives you insight into possibilities.

This is important when you’re writing on the Web, when your composing blog posts. And you already know how important it is to get in the shoes of readers when you’re composing a sales or landing page. Read More→

Content Creating Processes: Do you know too much?

Have you ever felt like a secret agent who knows too much? Hopefully, you’ve learned what to share and what not.

Most educated professionals I know will tell you they struggle when it comes to preparing speeches and writing content.

Content creation, whether for speeches, classes, articles, or web pages, should produce a clear message to influence people. One clear message, that leads to an action, a shift in thinking. Write to teach and persuade.

We know too much! We want to explain everything. When I teach a simple thing like how to write a blog post, I’ve got slides and paragraphs that go back to the invention of the printing press!

When I finally come to the main teaching points … it’s an hour too late and people have gone to sleep.

My solution is to flow chart everything, put it into a PowerPoint and rush through the slides.  Not good, and I know better, but my same brain that loves blogging in 350 words goes hog-wild with an hour-long presentation.

Every speech should have only one intention. You’re supposed to build your content around this intention. You may want to educate or entertain, but truth be told, you want to persuade your audience to do something. Read More→