Author Archive for Patsi Krakoff – Page 28

Content Marketing for Professionals:
Time-Saving Tips Webinar

Are you getting results from your content marketing? Does your website do it’s job? What about your e-newsletters? Or your blog? If these marketing tools were people, would you give them a raise … or fire their butts? Think about it.

It’s all fine and dandy to spend time, money and energy upgrading, re-designing, and adding content so that you have an automatic lead generating system online, but if your output is more than your incoming business results, it’s all just silly, isn’t it?

I’ve been working with some really great clients who understand good content marketing. And, I’ve reviewed more than my fair share of boring blogs, websites and newsletters this past month.

I’m frustrated yet occasionally blown away by the quality of online marketing by small businesses and professionals.

Big ANNOUNCEMENT:

I’m giving a free webinar this Wednesday April 20, 2011 at 5 p.m. ET:

Time Saving Tips for Content Marketing Results

You can register here.

What’s the one BIG mistake I see eight out of ten websites making? For that matter:

  • Why are so many e-newsletters not getting read?
  • What do many smart professionals forget to do in their online marketing?
  • What’s the least time-consuming, most effective way to build up your web presence?

Part of the problem I see with marketing – at least with coaches and consultants – is that people are too busy with clients and don’t have a clear marketing road map to follow. The 1-2-3 next steps aren’t laid out. What’s “not sure” gets put off. Here’s what else… Read More→

Content Rules: Insight and Originality Attracts Clients

Content marketing works: you can publish online content – blog posts, videos, webinars and web pages – that attracts clients to you. Using content marketing, you don’t have to chase after them, spend money on advertising, direct mail, or printed newsletters. Or as the authors of Content Rules say,

“Produce great stuff, and your customers will come to you. Produce really great stuff, and your customers will share and disseminate your message for you. More than ever before, content is king! Content rules!” ~ Ann Handley and C.C. Chapman, Content Rules: How to Create Killer Blogs, Podcasts, Videos, Ebooks, Webinars and More that Engage Customers and Ignite Your business (John Wiley & Sons, Inc. 2011).

Wonderful. And, a lot of work. Getting other people so excited about your work they tell others about it is a challenge, unless, of course, your name is Seth Godin, Joe Pulizzi or Tim Ferriss.

If you’re a service professional, say a doctor, therapist, lawyer, financial adviser, or health expert, you need to create content that will help your clients. You need to become a trusted resource and go-to curator of tips and information that is helpful to people who are interested.

And you need to create strong feelings around your published content so that people will take action and keep coming back. You need them to subscribe, to sign up, to download, to ask you questions and engage with you so they become clients when they are ready.

Content Rule #2: Insight inspires originality. In their book Content Rules, Handley and Chapman lump two concepts into rule #2:

  1. Know yourself
  2. Know your customers Read More→

Content Rules: Secrets of Writing Compelling Content

Marketing nowadays requires writing and publishing great content in multiple ways. That’s why there’s a tsunami of information online about content marketing.

But the hard question comes when you sit down to a blank computer screen and outline what sorts of pieces of information, web pages and blog posts, need to be published for your business. What exactly is going to interest your ideal readers and clients?

Many experts echo: tell stories. All good films and good fiction are about a compelling, conflict-driven story. But you run a business, maybe you’re a professional who offers services such as coaching, health care, financial planning, speaking? You’re not selling widgets or software. Some people just tell it like it is:

“Here’s what I do. I solve these problems. Here are some of the customers who say we’re great. Now please go sign up for my newsletter. I’ll send you more of my propaganda/information. I hope you’ll call me one day and hire me for my services.”

Sadly this classic marketing approach is everywhere. And, it gets multiplied on websites, blogs, Facebook, LinkedIn, Twitter, and videos on YouTube, to the point that people tune out.

How can you introduce storytelling into your marketing mix? How can you make your writing interesting, more like a good movie or book? I wish I knew, but like great art, it’s hard to define.

I’m reading a book by Ann Handley and C.C. Chapman, Content Rules: How to Create Killer Blogs, Podcasts, Videos, Ebooks, Webinars and More that Engage Customers and Ignite Your business (John Wiley & Sons, Inc. 2011). Read More→

Content Checklist: Don’t Publish Without It

I love checklists because I’m always forgetting things. Once I published a post without a title. Yesterday I almost forgot to hyperlink anything in a post. Fortunately, before I publish I run an analysis for how a post will score with the search engines using Scribe, a great tool.

Scribe catches everything and tells me things like “there are no primary keywords found.” Yeah, I know that’s ridiculous. But if you don’t use Scribe you could be publishing stuff that search engines don’t grasp.

Here’s a great checklist, just published over at the Content Marketing Institute, authored by Ahava Leibtag.

The checklist is designed for digital content creators and marketing teams, but it can and should be used by anyone writing a business blog or other content for the Web. It defines valuable content using five benchmarks:

  1. Findable                               
  2. Readable
  3. Understandable
  4. Actionable
  5. Shareable

If this image is too small, go to the post over at the Content Marketing Institute and download the PDF version.

This is a great checklist to keep handy for anyone creating content for blogs.

For example, there’s a difference between “Readable” and “Understandable” and both are important. Readable refers to formatting, bullet points, etc.

Understandable means you take time to re-read your post with the eyes and brains of your typical readers and take out any ambiguity.

As you can see in this checklist, it’s also important that your content be actionable and shareable. This is similar to what I write about in my ebook, Content Marketing with Blogs. If you haven’t downloaded that yet, be my guest, click here.

Is Your White Paper a Sales Pitch in Disguise?

I asked Lauren Carlson to share with you here some important perspectives on content marketing. It doesn’t matter what you call your information (white paper/eBook, microsite/landing page), what matters is using information wisely to get found, get known and get clients.

Is Your White Paper a Sales Pitch in Disguise?
Guest Post by Lauren Carlson, SoftwareAdvice.com

When was the last time you read a white paper that added real value to your research process? I’m racking my brain and finding it quite difficult to come up with any good examples.

More often than not, today’s white papers are really just masked sales pitches, too long to keep the attention of today’s buyer. They aren’t engaging the customer and are therefore not serving much of a purpose. So, now what?

It’s time for companies to turn to 2.0 technologies to reach the 2.0 buyer. Twitter is extremely powerful for reaching audiences and building relationships. Advances in graphic design and technology leave no excuse for not having vibrant, captivating content.

There is even software that makes it easy to create, manage and track buyer activity on your site so that you know the kind of information your potential customers want.

With all of these advancements for content marketing, it’s about time we shred the white paper. Marketing Automation Software Guide (MASG) posted an article on this topic. Below is a summary.

Introducing the new buyer Read More→

Content Curation: How to Become a Thought Leader

Here’s an important post from Joe Pulizzi’s Junta42 blog, Content Curation Grows Up, Original Content Still Key . I share these key points with anyone who struggles with writing online for their business and needs ideas for what to write.

I first heard the term content curation is this post by Rohit Bhargava back in 2009.

Rohit positioned that, as more corporations and individuals create content, the role of the content curator is needed.  Rohit describes this position as:

Someone whose job it is not to create more content, but to make sense of all the content that others are creating. To find the best and most relevant content and bring it forward.

I know many of my readers and clients who want to become thought leaders in their field. The thing is, Joe and Rohit are absolutely right: you don’t have to be the one with all the ideas. But you do need to gather all that’s relevant and being said in your field and summarize the key points that are most important to your audience.

And, you do need to add your point of view. That’s what makes you unique and a thought leader.

Here’s what else Joe says in his post: Read More→

Marketing with Videos: What’s Wrong with the Script?

I was shocked to read some sample scripts for video commercials being filmed at the studios of iMotionVideo last week in Orlando. People are still confusing features and benefits in their marketing messages.

Some videos are great to watch, even if you’re not interested in what they’re selling. But others…OMG, it’s just sad.

The iMotionVideo service allows businesses to write and submit their video scripts, then they format and use actors or voice-overs to turn your script into great video commercials.

But many people aren’t clear in writing their marketing messages, confuse features with benefits, speak in jargon, and assume their viewers know what they know.

It’s a good thing iMotionVideo provides a professional actor, John Eastman. His rich baritone voice can make even the worst marketing message sound good.

Here’s what small businesses and independent professionals are doing wrong with their video scripts that they submit for one minute commercials:

  1. Some marketers try to promote the features of their products and programs instead of benefits. “Our ABC program is offered at a one-time only discount,” instead of promoting what the ABC will do for them, what benefit it will provide to the viewer, such as save them time, make them money, make them happy. Half the time, I couldn’t figure out what their “ABC” was.
  2. They assume the viewer knows what their company does, and use insider jargon and terms.
  3. They try to appeal to everyone, and don’t clarify who their target audience is. Since videos are posted to YouTube and other video directories besides their own website pages, their viewers need to know who the commercial is for. Read More→

11.5 Steps to Video Blogging in 30 Minutes

What’s the quickest way to use videos for content marketing? How can you shoot a video clip in your hotel room while at a conference? I’ll demonstrate here. I plugged in my Logitech Webcam, pulled up a previous post on my blog, and spoke into the camera.

It’s not perfect, but it’s good enough, and it was done start to finish in 30 minutes. Using video blogging, you can easily get found by clients who have problems you can fix.

  1. Set up webcam, test for lighting
  2. Used some content marketing text previously published about how to write a video script
  3. Spoke spontaneously into the camera, trying to be as sincere and relaxed as possible
  4. Reviewed the video clip, reshot it a 2nd time.
  5. Uploaded to YouTube, named it, described it, tagged it.
  6. Copied the embed code from YouTube and posted it into the html side of blog platform.
  7. Wrote 300 words to accompany the post
  8. Created a title, wrote a description into All-in-One SEO pack
  9. Hyperlinked keywords
  10. Ran Scribe Content Optimizer for an SEO analysis and tweaked it to 100%
  11. Published blog
  12. …Went to breakfast

Click here to watch the 1 minute video…. Read More→

Vote: What Makes You Read a Blog Post?

What do you find is the most important thing about a blog post? What makes you read? Mark Schaefer over at {grow} blog asked this question and gives his opinion.

Here are the choices:

 

Take a few minutes to decide, then leave a comment about the top blogging elements that get you to read a post.

Read More→

Free Phone Consulting? 4 Reasons It’s a Good Idea

Why should a professional or small business give away free consulting? I’ll tell you why. Here’s what’s happening…

I recently launched a new version of articles to my executive coaching clients and as a bonus, offered a free 20-minute phone session.

I’ve been spending more than 20 minutes with each person, and I’m loving it. Since I charge $200/hour for consulting sessions, why would I do this?

  1. It gives me a chance to connect with clients: In an online business, I usually don’t have much contact with the clients who use my services and products. Some of my clients have been with me over 10 years, and we’ve never spoken by phone. To them, I’m faceless, and vice-verso. I want to feel some sort of connection on a personal level. Email can’t do that.
  2. When people invest hundreds of dollars with you, they usually have questions, and even though these same questions may have been answered on your sales page, people need reassurance that answers apply to them. A personal conversation solidifies trust in you.
  3. Sometimes products can be confusing to people. You see your products from your perspective, not from the perspective of the customer. A phone conversation ensures they get the best use out of their purchase. Read More→