Author Archive for Patsi Krakoff – Page 24

Starting a Business Blog? Read Me First

I hear it all the time:  smart professionals, who are great at what they do, don’t have enough time to blog, or even start a business blog. Recently someone shared with me how they had started blogging with great gusto – they put in a lot of time – but got stuck, and never went back.  It reminded me of something I once heard…

About 20 years ago I was recovering from an illness and to avoid being bored, I took up needle work, you know, cross-stitching designs on canvas with yarn. One day as I was completing a big canvas, I was listening to a motivational speaker.

All of a sudden, I heard these words:

Most people just start doing things without reading the instruction manual.”

Loud and clear. I looked down at my needle work and like a shock, it hit me. I’d been doing them all backwards.

Sure enough, a quick reference back to the user manual clearly showed that I was inserting the needle backwards, not producing the right effect. I put down my work and never went back to that hobby ever again.

My point is that I see many professionals who are pretty smart at what they do, but they start blogging without reading any instructions at all. Later, when they get stuck, they complain about not having “enough time” to blog. Read More→

5 Blog Writing Lessons from the U.S. Open Tennis Championships

Every time I watch top tennis players compete, I learn something about blog writing.

The US Open is on right now, through next weekend. (Seriously, I think about tennis when I’m blogging.) Here are five blog writing tips.

  1. You’ve got to keep moving. When a topic is hot, you see a few hundred other posts about it, and you realize it’s time to move on to something else.
  2. Keep your eye on the ball. Never forget why people read your blog and why you started your blog in the first place. Stay on topic, deliver the winning shots.
  3. Start strong with a fierce serve. Your first sentence may be the only thing a reader sees in a feed. Make it compelling.
  4. Mix it up. If you’re always being positive and cheery, write a few negative posts and criticize some commonly held practices or beliefs. People won’t keep reading if you don’t surprise them.
  5. Never give up, stay in the game. Success is half persistence, half sweat. Your ability to refocus your writing and get back on track even when you don’t feel like it, will pay off in the long run.

Persistence and control is the name of the game. With me, I get impatient in a rally, and with a burst of aggression I’ll end the point with a whopping drive… clear out of the court.

Blog writing doesn’t work that way.  Steady as you go, writing at least twice a week, at least 300 words, focusing on the key words that drive results for your business, mixing information with stories, always keeping the reader in mind.

Bottom line: you want to keep the ball in play. The “ball” is the conversation you have with your ideal clients, your readers.

Are you writing posts that are clear winners for your readers? Are you steadily delivering valuable, relevant content within the lines of your readers’ needs?

Game anyone?

 

7 Blog Writing Steps BEFORE You Check for Keywords

This is a little story I share with new blogging clients who get hung up about keywords. One client in particular (let’s call him Ted) had written about 10 blog posts which were saved as drafts because he was worried about keywords.

Let me say that there’s a learning curve involved in writing for your blog, and there’s no way around it. The only way to learn to write good blog posts is to write and publish blog posts—a lot of them. Saving them as drafts won’t work.

Being that it’s U.S. Open time, I was thinking about how this relates to tennis (of course!). You can practice your serve on a tennis court by yourself too. But until you serve the ball to someone on the other side of the net and keep score in a game, it really doesn’t count. You can’t learn from your results.

Here’s what I told Ted, “When you sit down to write a new post, focus first on these steps:

7 Blog Writing Steps BEFORE You Check for Keywords

  1. Write to deliver valuable information that solves a problem for your typical reader
  2. Grab their attention and make it interesting to them through stories or examples Read More→

Get Personal: 5 Tips for Putting YOU in Your Blog

If you’re writing for your business, how much of yourself should you include? Everyone agrees that blogs are a place to have a conversation. How personal should you be? How do you keep the YOU in Business Blogging and still make it work for business?

There’s an ongoing trend to be personal with business communications. Rohit Bhargava’s written a whole book about it, filled with examples of how companies are successfully using personalities to market their business products and services: Personality Not Included.

I get updates from a professional who writes about arguments with her husband. I can’t help myself, I’m drawn into reading the damn things. And sure, she’s promoting a program…And there’s only a loose tie between the story, the husband, and the program she’s promoting!

But she tells the story so well, you don’t care! I can’t stop myself from reading her blog and newsletters. Why? As a psychologist, I can tell you why:

We’re hard wired to connect with others, especially about family stories, and we all relate to each others’ predicaments.

So, the dilemma remains: how do you do this successfully without embarrassing yourself – or worse – incurring the wrath of a family member? Read More→

Does Your Blog Post Answer These 4 Questions?

This is important: You want your blog posts to educate, entertain, engage, and enrich readers of your business blog. Aim for all four of these goals when blog writing, and you can’t go wrong.

What do you need to remember when writing a post that’s designed to educate? I wrote about that here: Educate Your Readers, about the four different learning styles of blog readers.

According to the 4MAT system on www.aboutlearning.com, when you’re educating people you need to appeal to four different kinds of learning styles:

  1. Imaginative learners
  2. Analytic learners
  3. Common sense learners
  4. Dynamic learners

How does this translate into blog writing for your business? Think in terms of the questions each type of learner would be asking as they read your blog post:

  1. Why?
  2. What?
  3. How?
  4. What if? Read More→

Educate Your Readers: 4 Learning Styles

Remember the 4 E’s of Better Business Blogging? It’s my short hand memory checklist before publishing a blog post: Educate, Entertain, Engage & Enrich readers.

You write to educate, entertain, engage and enrich readers when you want to build readerships and get great results with your blogging.

When it comes to educating readers, it’s important to take a page out of teachers’ notebooks. Teachers know that not all people learn the same way.

Most of us teach in the style we’re most familiar with: our own learning styles. If you’re analytical, you’ll teach using data. Your blog readers will understand and learn well if they’re like you.

But not all readers are the same. Take, for example, an active experimenter. They want to know how to do something and need to try it out before they learn something.

I’m probably more of a conceptualizer: I’ve got to sit and think about something a while. It also helps when there are visuals so I can see how it works.

Everyone has a preferred learning style and we also have combinations. Then there’s the right brain and left brain to consider also. If you’re not a savvy psychologist or a teacher, you may be ignoring some of your readers if you’re only writing to those with your own learning style.

What’s a business blogger to do?

Here’s some help:

I’ve taken information off the www.aboutlearning.com site which explains the 4MAT system for understanding four different kinds of learning styles. I’ve tried to simplify it so you can apply it to business blog writing. Read More→

Say NO to Auto-Feeds:
Your Blog & Facebook, Social Sites

Today’s guest post is written by Christine Buffaloe, of Serenity Virtual Assistant Services, a great resource for social media know-how, for Facebook, LinkedIn and Twitter.

Many people who think they don’t have time for social media use applications that automatically feed their blogs into Facebook, Twitter and LinkedIn. Although this seems like a good idea, it may do you more harm than good.

Here are 5 reasons why you should NOT automatically feed your blog into these social media sites:

  1. You cannot personalize the content.  If you want to make your status updates more appealing,  post it in the form of a question and ask others to comment. You are more likely to get fans to “like” your post, comment and share.
  2. The inability to “tag” others in your status updates. This goes hand-in-hand with personalizing your status update, but it is important to “tag” either your friends or pages if the content is appropriate for them or their pages. This will not only show on your feed, but theirs as well.
  3. The content you feed into Facebook may not be appropriate for Twitter and LinkedIn. These social media sites are all different in as much as you are appealing to a different audience in each of these.
  4. Those that use the auto-feed are re-hashing material to all of the social media sites. If you have folks that are following you on all three, they will see the same materials and are likely to become annoyed and stop following you. Keep it fresh.
  5. Remember, keywords are essential when posting to your status update to your Facebook business page. On Twitter hash tags (#) are key.

Now, if you are gung-ho about the auto-feed I found a couple of ways in which to do this, but only feed to one network. Read More→

Writing Great Blog Content: Painful?

Rich Brooks of Flyte Media says that writing content is painful, and compares it to having dental work without novacaine! What do you think?

For me, writing – whether for my blogs, website, my email broadcasts and newsletters – is more like getting my teeth cleaned: it can be painful, but then you come out with a pretty white smile!

Take this series I’ve undertaken on how to write great content for your blog. The simplest of tips includes these 3 easy steps:

  1. Scan your favorite blogs for relevant ideas
  2. Take an excerpt from it and link to it
  3. Add your own comments.  (If you want to boost readership, go for disagreement and controversy. But that’s a different topic.)

Here’s what Rich says:

No matter how much you love your job, no matter how passionate you are about what you do, writing content is going to be much more work than you think.”

The passion makes the writing start like a burst of energy. Education and discipline, however, are the tools that have to kick in to make your content readable, search engine optimized, and interesting to other people.

I agree with Rich that writing always takes more time and work than you think, even when it is full of passion. Passion isn’t enough, some hard thinking and decent grammar should back it up.

Your thoughts on this? Is passion enough? Does grammar even count?

What about time – how much are you spending on your writing and blog?  Is it pleasure, pain, or both?

I’d love to hear your comments.  Hit reply and let me know your thoughts.

P.S. For more tips (and diagrams), read these other recent posts:

 

How to Avoid Problems with Hyphens and Dashes…

Have you ever encountered this problem when blogging or writing content marketing?

Because of the informal nature of writing on a blog, or for online ezines, people now write like they speak – you know what I mean? Instead of commas or semi-colons, everyone uses dashes to interject phrases – just like the way we talk.

But everyone uses them differently! Forget the Chicago Manual of Style! As I read through other great blogs, I see lots of variations on the use of hyphens and dashes:

1. People use a double hyphen–like this. Sometimes with a space on both sides — like this, sometimes with no spaces on either side.

2. People use a hyphen instead of a dash. This is most likely because the dash is not on the keyboard. You have to find it under symbols and who wants to take time to do that?

3. People use an en dash instead of the em dash. An en dash is the shorter version of the em dash. With an en dash there is a space on both sides – with an em dash, there are no spaces—you just put it in.

Am I the only one who cares about this? If we are not going to follow the rules of academia as outlined in the manuals, are we inventing new usages because of the lack of a dash on the keyboard?

(WordPress tip: you can insert custom characters found in the omega icon in your wysiwyg editor.)

I feel like the author of Eats, Shoots & Leaves (Lynn Truss)…my inner stickler is on the loose.

Let’s all get together and decide: if we use a hyphen instead of a dash, let’s make it just one with spaces on both sides – like this, okay? Personally, I prefer the em dash with spaces on both sides — but that’s not supposed to be correct.

Unless you write in to tell me you’d prefer something else, I’ll keep on doing that and assume you agree with me…

Social Proof: Are You Using Client Recommendations?

This weekend I got a call from a person who wanted to buy a subscription to executive coach articles to use for his newsletter. What sealed the deal? The testimonials from other subscribers.

Recommendations, testimonials and client stories are a powerful persuasion tactic. It’s one of the key persuasion triggers that get people to take action. It’s called social proof.

Robert Cialdini wrote about six weapons of influence in his landmark book Influence. Social proof is one of the most powerful mechanisms for triggering buying decisions. Here’s why:

Customer ratings and reviews are one of the ways we decide and choose to buy products online. I use them all the time to click and buy: I glance at the number of gold stars other people have given a book on Amazon, or a pair of tennis shoes on Nike.

If there are two pairs of shoes I’ve selected for my size and price, I’ll go with the one that has 5 stars over 4. Think about it: I don’t know these people, they may have feet completely different to mine, they may not play tennis as often as I do.

Yet when I see a customer rave review and 5 stars, I’m all in.

We are heavily influenced by social persuasion, we can’t help it. Our brains respond to our strong need to belong and fit in, and it all happens in our unconscious minds.

Do these same persuasion tactics work for sites and businesses that aren’t selling physical products? Does social validation work for businesses selling services and experiences? Read More→