Author Archive for Patsi Krakoff – Page 36

Writing Web Content: 5 Simple Steps for Results

Organize, simplify and get better results from your Web writing by asking 5 important questions:

  1. What is the problem (pain, predicament)?
  2. Why hasn’t this problem been solved?
  3. What is possible?
  4. What is different now?
  5. What should your readers do now?

As you compose your copy, you should write out several sentences to answer each question. This will keep you on task, and lead your readers through to action. I suppose it depends on what you’re writing, but I can’t think of many web pages, blog posts, articles where these 5 questions wouldn’t be appropriate.

I’ve been re-reading Maria Velosa’s Web Copy that Sells this week. Her blueprint for creating simple copy that works to market your products and services is clear. There’s a reason it’s organized this way.

Psychologically, we’re hard wired to sit up and pay attention to problems. This is why it’s a good idea to lead off with your headline and first paragraph addressing readers’ problems and pain. Negative emotions are strong enough to wake us up and get us to read the rest of the story.

There are two things you must realize about this seemingly obvious and simple question:

  1. People who are in your target audience may not realize they have a problem (or how bad it can get). It may seem surprising, but often people are in denial, are ignoring the bad stuff, and are overly optimistic.
  2. People need to know you fully understand their pain AND CARE before they will read anything you have to say about it

Write a few sentences out about the problem. You want your readers to say, Read More→

The B2B Manifesto: Trust Building Comes First

How good is your “trust-building?” I just read this term in a new digital release: The B2B Manifesto, just published by Velocity Partners in the UK.

Think about it. Before you can convert readers to clients, before you can get them to download your digital information and build your list, you’ve got to build trust.

The B2B Manifesto: 5 Imperatives and 6 Staples for Winning the Battle for Attention: page 19:

“You need to leverage trust-builders into each step of the (buying) journey:

  • case studies
  • awards
  • data
  • testimonials
  • analyst support
  • proof points”

I don’t think enough of you do a good job of trust building. Maybe you’ve not been properly taught or missed class that day? As for myself, I’ve never thought about “trust-building” as a defined goal, I’ve just always assumed I was doing it every step of the way. But am I? Maybe not as well as I could. Are you? Read More→

Writing Better Content: An Emotional Pathway

Writing quality content that markets your products and services online follows a logical progression, but it also follows an emotional pathway. You must engage the brains of your readers… as well as their hearts.

By that I mean, your content should follow a sequence, touching on the following emotions:

  • Negative, a painful problem, a fear
  • Positive, relief from a problem, benefits, imagine a better future
  • Neutral, rational, logical, analysis of facts
  • Curiosity, desire, imagination
  • Objections, reasons why and why not
  • Trust: social proof, statistics, case studies, personal stories
  • Scarcity, urgency, fear of consequences
  • Call to action, clear next steps, reassurances, guarantees, security

I been reviewing basic steps for writing quality content for the web that works to get you found, get known and get clients. According to Maria Veloso in Web Copy that Sells, there are 5 simple steps that will help you write quality content that connects and engages with readers: Read More→

Writing Better Web Content: Ask what? Who? Why?

The rules haven’t changed, but it’s surprising how many people start creating content to market their business on the web without regard for the basics. Many people focus on the medium, the latest shiny tool: the blog, the Twitter tweets, and Facebook updates, without regard for the basic rules of writing copy for the Web.

Content marketing isn’t a buzz word because marketing people just like new buzzes. Content marketing is a requirement for anyone doing business because it beats writing advertisements that get ignored.

Smart marketers know the rules and never forget them. Even if the Internet changes at lightning speed, the writing basics  are the same.

I’ve only been writing online copy for ten years. Before that, I was a journalist and a psychologist so I learned to write  differently. Writing content for the Web is different. It’s designed to deliver information in ways that engage readers to take an action, most often click to register or buy.

Every once in a while, I go back to the basics. A standard learning tool for many copywriters is Maria Veloso’s Web Copy that Sells, published in 2004. The 2nd edition is now out and I’ve been reviewing and re-reading it. Good stuff.

Here’s a recap of some really key nuggets from this book:

Before you write one word of copy, you must first:

  • Know your objective
  • Know your target audience
  • Know your product or service

I know this seems so common sense it’s not worth spending time on, but trust me, the time you take to write down a few notes on each of these things will be well worth it. Read More→

3 Steps to Content Marketing with Blogs

Do you know how to turn your blog into “The best darn marketing tool on the Planet?” Clearly not everybody is getting the best bang for their buck, but if you follow these 3 suggestions I give you in this video, you’ll learn the basics of what it takes to get found, get known, and get clients using a blog as your main marketing hub.

So many entrepreneurs and small business still struggle with knowing what to write about, how to write so it engages readers, and how blogs and social media all work together.

I’ll be teaming up again with Suzanne Bird-Harris in December for a workshop on blog writing and content marketing with blogs, but in the meantime, here are 3 steps to get you started.

Formerly known as head of iFlashVideo, Jason Anderson has branched out on his own. Here’s what he produced for me at his new company, iMotionVideo. Let me know what you think.

(Are you using video to promote your business? It’s easier than you think. One of the things  I like about having a service do videos for me regularly is that it forces me to get one done monthly. I can always supplement with informal videos using my Flip video recorder, but without the deadline of having to submit a script every month, I seem to procrastinate.)

Read More→

How to Edit Your Blog Writing: Wot U Can Do

Some writers of content published on the Web think that substance holds more value than style, and if what you say is truly important, then readers will forgive your mistakes. Text messaging, email from phones and Twitter have all contributed to the acceptance of extremely abbreviated forms of communications.

Wot r u 2 do? When it comes to publishing content that will never disappear on the Web, you owe it to yourself and your business to make your Web writing the best it can be.

I just bought an “old” book on Amazon: Line by Line: How to Edit Your Own Writing, by Claire Kehrwald Cook. Published in 1985, the only things out-of-date are the references to typing out a page. I thought I’d share with you here some of the good advice.

  1. “In reviewing your work, first tighten the wording. Then make separate checks for the errors you’re prone to. [For me, this means eliminating excess words, making sure that verb and subject are in agreement, and checking your and you’re, there and their, its and it’s, etc.]
  2. Skim your draft for opening danglers; test all subjects and verbs for agreement; trace every pronoun to its antecedent; look for unbalanced pairs and series. This process gives you the best chances of catching oversights.
  3. Those involving faulty word order, ambiguous pronouns and lack of parallel structure can be tricky to straighten out. If you get stuck, flag the trouble spot for later attention and go on. Sometimes you’ll hit on an inspired solution after you’ve given the problem a rest.
  4. Read More→

10 Conversion Tips from Brain Science

Why do people decide to buy a product online? How is it they decide to trust the information you provide, and register to download information from your blog or website? What can we learn from brain science?

This is something that intrigues me. I read a lot of research on motivation, decision making, and neuroscience to try to figure out how brain science can be applied to better content marketing.

The problem is not what you might think. We know enough about the brain and marketing today to realize people are influenced by unconscious feelings, as much as they are by logic and reasons.

Any professional who has studied content marketing and copywriting knows that you must use emotional stories to get people to take action.

The problem for content creators  is that so much of what influences and persuades is unconscious and specific for each reader. Everybody’s different, and you can’t possibly address each reader’s wants and desires.

What are the unconscious reasons for people’s actions, how do their emotions affect decisions, and how can professionals apply the principles of persuasion to create content that encourages users to take action? Read More→

Business Blogging: 4 Ways to Have Fun and Profits

(Vacation time, so here’s another guest post, this one by Susan Long,  freelance marketing consultant.)

If you’re writing your blog for more than just fun, you’ve probably thought about how you can make some money from it. There’s plenty of ways you can make cash from your writing, and you might not have thought of some of them before.

1) Putting ads on your blog

This is the most obvious way to make money blogging. You can sign up for Google Ads and Adbrite, which are two of the most well-known. The best thing about Google Ads and Adbrite is that you don’t have to have lots of readers to put their ads on your site. If you’re just starting out blogging one of these is the best way to start. You can also sell links in your articles with companies like TNX.net or Text Link Ads.

Once you’ve got more readers – say maybe once you’re getting a thousand hits a week – you can think about approaching bigger ad networks like Chitika and putting more “mainstream” ads on your blog.

And if you have a specialist or local blog, remember you can approach relevant businesses directly and ask them to advertise. For instance if you write a blog about soccer in your country, you could ask sports stores in your city if they want to advertise

2) Putting ads in your RSS feed

If you use Feedburner to optimise your RSS feed (and if you aren’t, why not?), you can easily put ads in the RSS feed of your blog, so people who read your blog through RSS will see ads.

3) Pay-per-post Read More→

Blog Writing: What Can We Learn From Reality TV?

(Guest Post: I’m on vacation, so I invited Tim Handorf to write a guest post. Tim writes on the topics of online colleges and universities. He welcomes your comments at his email Id: tim.handorf.20@googlemail.com.)

As a blogger, you know by now that increasing your traffic means grabbing your audience’s attention and keeping it. The Internet is a veritable distraction mine filled with bells and whistles and flashing lights, so keeping a large audience enthralled and focused is a constant but rewarding challenge.

While Writing on the Web and other websites like it have featured dozens of solid tips for improving your blog writing, I’m going to offer a source of divine inspiration when the going gets tough. That’s right. Reality TV.

The invasion of reality-based shows in our popular imagination isn’t always mentally stimulating. Some shows, like Bad Girls Club or The Hills, are downright silly and immature. But I’ll be darned if they aren’t mind-bogglingly popular. And the range of viewership is startlingly diverse–even my mother, a woman hailing from a different country, culture, and generation–is obsessed.

One Sunday afternoon, splayed on the couch watching a marathon run of America’s Next Top Model, I started thinking about what, exactly, is it that makes these shows so attention grabbing, and what can I take away from the experience to get more readers reading my own blogs? Here are a few things I noticed.

1. People love personal stories.

I’m convinced that at the core of reality TV’s popularity is its microscopic look at personal detail. While your blog may not necessarily be a hub of personal confessions, always throw in some personal detail when writing any article, no matter how technical or abstract the subject matter is.

Nearly all readers desire seeing the person connected to her work. Even though America’s Next Top Model is about modeling, would anyone really care as much if we didn’t get the occasional personal glimpse into each model’s life? Probably not.

2. People love unique personalities. Read More→

Social Networking for Business: What’s Right for Yours?

(As I’m on vacation for a week, I’ve invited Sydni Craig-Hart to share social networking tips.)

The big 3:  Facebook, Twitter and LinkedIn.

Everybody who’s anybody has a profile in each.  And it seems everybody is preaching the same thing:

  • You HAVE  to have a Facebook Fan Page
  • You HAVE  to be on Twitter
  • You HAVE  to join LinkedIn and participate in groups

But, do you HAVE  to this?  Will your business fall in the water if you don’t?

The answer depends on your target audience.

Remember,  your target audience determines where you should be and how you spend your time.  If your target audience spends their day on Twitter, then that’s where you should be engaging with them.  While it may be a little challenging to have a full-fledged conversation, you can still interact and find out what their challenges are, participate in the conversation when they are looking for solutions and be a trusted advisor.

The same could be true if your target audience hangs out on Facebook.  Maybe they prefer to interact there because there’s no character limit (like the 140 characters on Twitter.)  They may like the back and forth conversation of posting comments on each others’ wall and seeing their updates throughout the day.

The point is, participating in social networking is like participating in live networking.  You should only attend the “events” that make sense for you and your business.  You should only be spending your time where your target audience is hanging out – otherwise you’ll miss the boat completely.

Nothing is more frustrating than spending your efforts pursuing a particular marketing strategy only to find that it generates ZERO results.  Has that ever happened to you? If so, it’s likely because the strategy (or in this case the platform) didn’t fit your business.  You may be chasing an opportunity that doesn’t even interest your target audience — and they’re not going to go looking for you either.

In order to provide the solution to a problem, you need to be visible when your ideal prospects need you.  Marketing you and your services is simply about educating your target audience about how you can solve their problems. You can’t be a day late to the party.

Take the time to do your research and find out EXACTLY which social networks your target market is hanging out in. This will tell you where you should be spending your time.  And most importantly, you will see the return on your time investment as you’ll be connecting directly with the people who are already looking for you. Read More→