Author Archive for Patsi Krakoff – Page 40

Content Creating Processes: Do you know too much?

Have you ever felt like a secret agent who knows too much? Hopefully, you’ve learned what to share and what not.

Most educated professionals I know will tell you they struggle when it comes to preparing speeches and writing content.

Content creation, whether for speeches, classes, articles, or web pages, should produce a clear message to influence people. One clear message, that leads to an action, a shift in thinking. Write to teach and persuade.

We know too much! We want to explain everything. When I teach a simple thing like how to write a blog post, I’ve got slides and paragraphs that go back to the invention of the printing press!

When I finally come to the main teaching points … it’s an hour too late and people have gone to sleep.

My solution is to flow chart everything, put it into a PowerPoint and rush through the slides.  Not good, and I know better, but my same brain that loves blogging in 350 words goes hog-wild with an hour-long presentation.

Every speech should have only one intention. You’re supposed to build your content around this intention. You may want to educate or entertain, but truth be told, you want to persuade your audience to do something. Read More→

Content Marketing Ideas: Rethinking Blogging

There was a time I was in love with blogging… I had already been in the business of content marketing for 5 years on the Web, using an old-fashioned website platform.

In 2004, I started blogging. It changed my life and opened doors and filled a few piggy banks. But my lover wasn’t really “the blog.” It was being able to speak with a world-wide audience. It was like magic.

Writing on my blog is my way of reaching out to people looking for ways to write content on the Web so that they can get found, get known and get new business.

A blog is still “The best darn content marketing tool on the planet!” But it’s not about “the blog…”

This year I switched from Typepad to WordPress, and I’m creating a new banner to reflect the changes.

When’s the last time you reviewed your site or blog banner?

For a while now I’ve been playing with some ideas. The name will remain the same, but the tag line will read,

How to Use Online Content Marketing to Get Found, Get Known, and Get Clients.”

I wrote about these three big marketing challenges a few days ago, and I’ve blogged about them over the past five years.

Without doubt, people who use the Internet to market their services must find ways to solve these three issues, or they won’t stay in business long.

You might notice there’s nothing in my new tag line that mentions blogs, blogging, or WordPress. Because, just as I predicted a few years ago, it doesn’t matter if you’re blogging or not. What matters are results.

(I predicted the buzz about blogs would die down simply because everyone would be using a blog platform, such as WordPress, to build and manage their websites as well as blogs. The blur between the two has already merged.)

We’ve been told that world-wide, there are a billion people online, and we can reach a global audience for free. So it doesn’t matter if you’re using a traditional website platform or WordPress, or even Blogger (well, why not?), if that’s working to get you found, get people to know, like and trust you, and you’re converting readers to clients.

It’s not the messenger, it’s your message. It’s not how you do it, what matters is that you do it effectively.

For myself, I’m constantly learning, reading, and evolving (hopefully!)… I’m not sure where I’m going to be in 5 or 10 years, but I am intuitively following a direction. I’m sharing these ideas here with you, about changes to how we process Web content and marketing, and would love to hear your thoughts. Read More→

Blog Checklist: 10 Items BEFORE You Publish…

What is a good checklist before you publish on your blog? I’m preparing some learning modules for a content marketing presentation and came up with this checklist of 10 items. Tell me what you think.

Here’s what happens, usually. You’re in a hurry, you write up a short post (300 words), hit publish, and then realize you’ve forgotten to write the headline… or select tags… or add any links or images!

Well, it’s easy to go back in and update your post… but what if the phone rings, you have a crises, you get distracted (this is my world)… and you’re stuck with an incomplete blog post.

Reminds me of going out of the house with your zipper undone…

So here’s my handy-dandy checklist to whip out before you hit publish…

  • Pick the topic, find a hook, tip, trend
  • Write 350-600 words (educate, entertain, engage, enrich readers)
  • Format post (bulleted lists, etc.)
  • Write headline (compelling yet clear, keywords)
  • Add image
  • Add links, including to your own previous posts
  • Check grammar, typos
  • Identify tags, categories
  • Search Optimization, (use Scribe SEO, All-in-One SEO Pack, YARPP)
  • Connect with social sites (use Sexy Bookmarks, etc.) Read More→

3 Biggest Challenges for Online Content Marketing?

What are the three biggest challenges to marketing your business? I know, I know, there are so many, but if you could distill them into the most crucial for online content marketing, how would you do it?

(I’m always asking you, because some of my readers are very smart and think of things I don’t. So please feel free to add to this by leaving a comment…)

To me, it’s these three that count more than anything:

  1. How do I get found by the people who need my solutions?
  2. How do I get them to know me, like me, and trust me to do business with?
  3. How do I get clients? Convert readers to buyers?

Get found, get known, get clients… there’s a lot that goes into creating content on the Web that leads to results, and each marketing task, each piece of content, each program you offer, falls into one of these categories or challenges.

I did a survey on this in April, 2010: Readers say that getting traffic, building a list, and converting readers to clients are their biggest challenges. It’s still a matter of findability, creating trust and getting people to take action.

Get found: What does this mean?

You’ve got to be easily found when an ideal client sits down to the screen and looks for solutions to their problem: Read More→

Content Marketing Results: Landing Pages Rule

How do you get readers to take action? Short answer: a landing page. (Also known as a sales page, squeeze page)

You can’t get results from  all the content you’re creating and publishing on your blog, e-newsletter, social media sites, unless eventually you send people to a landing page and ask them to take action.

Otherwise, you may be creating a great brand, great thought leadership, great content… and so what? Sooner or later, you need to ask your readers to actually do something. You need a landing page to do that.

Landing page definition: An attractive, compelling page:

  • Published on the Internet that is
  • Optimized for search engines and
  • Designed to persuade a defined group of readers
  • To take one specific action Read More→

Online Reputation? 4 Tips

Friday’s guest post is by Robert Stretch, author of VA Mortgage Center blog:

For business people, few things are more important than reputation. Thanks to the worldwide web — which sometimes feels as vast as a universe-wide web — monitoring your online reputation demands serious attention.

Only a few belittling remarks can spread like wildfire online, and damage your online image in no time.

By taking some simple precautionary steps, you can not only reduce invalid criticisms about you, but you can also promote yourself. In fact, having a good online reputation is essential to branding yourself or your business.

Just last week, BtoB Magazine Online reported that Dow Jones hired an online marketing company. The company, Marchex Inc., will work with Dow Jones Local Media Group to make an exclusive online reputation management plan.

By doing so, Dow Jones’ customers get the privilege of responding to blog posts, news and any mention of DJ in social networks.

Not everybody or every company has the resources to hire a third-party that monitors their online rep. Dow Jones is several steps ahead of where some small businesses are. For one thing, the company already owns dowjones.com, dowjones.net and dowjones.org.

Why? Well, it wouldn’t look great if one of those got bought by an angry customer whose goal is to take down the company.

Here are the 4 things you should be doing at a minimum to protect and improve your online reputation, no matter how big or how small your company is. Read More→

Online Content Marketing Results: Poll Says 50% Dissatisfied

In a recent poll, I asked readers if their marketing tasks were easier, faster, more effective since publishing a website or blog…

  • Half of respondents said yes, significantly better results since doing web marketing
  • One-third said yes, but still needs improvement
  • 16.7% say, not much difference

My conclusion: half of you are getting results with your Web content marketing, the other half still struggles to see the kinds of results you want. This is a liberal interpretation to a poll that doesn’t lend itself to participants explaining their answers.

This brief poll was hosted on here on this blog, so only my readers would have responded. I don’t reach significantly large numbers to be able to say half of all people using the Web to publish content are dissatisfied.

Based on what I hear from clients and colleagues, I’m going to speculate some of the reasons this may be so:

  1. Web marketing is complicated: Although tools (blogs, sales pages, shopping carts, audio and video, email marketing) have become more user-friendly in the last few years, there’s a lot more to do (social sites)
  2. Web marketing is crowded: Ten years ago there weren’t as many businesses in your field competing for readers’ attention online. Competition is fierce.
  3. Web marketing is confusing: There are so many ways to publish content online, it’s hard to know what to do first and most.

I’m thinking about this a lot. And, I’d love to hear from you in the comments about what you think the challenges are, for using the Internet to grow business.

One possibility that comes to mind is that some professionals are unclear about their goals for their Web presence. They may be measuring the wrong things. Sales isn’t the only measurement, nor is traffic.

And when it comes to things like thought leadership, reputation, credibility and trust, it’s hard to measure in terms of numbers. Branding is another key element that gets reinforced through web marketing, but it’s also hard to measure.

What do you think about the reasons why many entrepreneurs, small businesses and professionals may be dissatisfied with their online content marketing? What have been your own experiences?

Phony Testimonials and Dumb Social Proof

How do you get good client testimonials for your sales copy, for example, content for a landing page, when you don’t have a lot of previous clients?

There’s no doubt that social proof is one of the key ways people decide to buy or try your products or services.

I get asked about this by some of my consulting clients who are starting a new business or product launch. Nothing can back fire and destroy trust and credibility more quickly than phony testimonials, as well as vague or anonymous comments.

I’ve been working with an old client who’s been working hard to master blogging so he can have a strong online presence. He’s just about ready to start offering products and services for sale.

He’s got a solid reputation as an expert in his field, but up until now, he’s been working for someone else. He doesn’t feel comfortable using testimonials or positive comments acquired when he was a part of a team effort.

I don’t blame him. Not only will he not feel authentic and sincere, but depending on what the old clients say, it might not ring true for his new company, products or services. Readers can smell a phony testimonial a mile away from the computer screen.

There are a couple key persuasion triggers to remember when composing sales content: Read More→

Best Content Content Marketing Tool on the Planet?

Here is a quick video I made this weekend with my Flip camcorder… It’s just a short one… let me know if I can help you with your business blog. What’s your biggest challenge with blogging, and content marketing?

Is the Social Web Changing How We Write?
How to Write Like You Talk

This week’s guest post is by Barb Sawyers, Sticky Communications who recently published a great ebook on how you can write better for the web.

Hello, Patsi’s readers. I’m Barb Sawyers, a blogger who shares her interest in encouraging people to write like they talk.

Patsi was telling me how some of you don’t find writing for the web to be as natural or fun as talking. Sometimes you don’t think you’re connecting with your readers.

Seeing as we’ve all been talking since we were toddlers, and go back to what sounds right when we’re not certain, you’d think writing like you talk would be easier.

But something happened at school and at work that turned the pleasure of communication into hard labor, for both writers and readers.

Then along came the Internet, blogs, Twitter and Facebook: Overnight, it seems, our online social lives and writing was pulled back into conversational mode.

But how do you reverse years of conditioning about what writing should be? Read More→