Archive for Writing for the Web – Page 9

Writing Better Web Content: Ask what? Who? Why?

The rules haven’t changed, but it’s surprising how many people start creating content to market their business on the web without regard for the basics. Many people focus on the medium, the latest shiny tool: the blog, the Twitter tweets, and Facebook updates, without regard for the basic rules of writing copy for the Web.

Content marketing isn’t a buzz word because marketing people just like new buzzes. Content marketing is a requirement for anyone doing business because it beats writing advertisements that get ignored.

Smart marketers know the rules and never forget them. Even if the Internet changes at lightning speed, the writing basics  are the same.

I’ve only been writing online copy for ten years. Before that, I was a journalist and a psychologist so I learned to write  differently. Writing content for the Web is different. It’s designed to deliver information in ways that engage readers to take an action, most often click to register or buy.

Every once in a while, I go back to the basics. A standard learning tool for many copywriters is Maria Veloso’s Web Copy that Sells, published in 2004. The 2nd edition is now out and I’ve been reviewing and re-reading it. Good stuff.

Here’s a recap of some really key nuggets from this book:

Before you write one word of copy, you must first:

  • Know your objective
  • Know your target audience
  • Know your product or service

I know this seems so common sense it’s not worth spending time on, but trust me, the time you take to write down a few notes on each of these things will be well worth it. Read More→

How to Edit Your Blog Writing: Wot U Can Do

Some writers of content published on the Web think that substance holds more value than style, and if what you say is truly important, then readers will forgive your mistakes. Text messaging, email from phones and Twitter have all contributed to the acceptance of extremely abbreviated forms of communications.

Wot r u 2 do? When it comes to publishing content that will never disappear on the Web, you owe it to yourself and your business to make your Web writing the best it can be.

I just bought an “old” book on Amazon: Line by Line: How to Edit Your Own Writing, by Claire Kehrwald Cook. Published in 1985, the only things out-of-date are the references to typing out a page. I thought I’d share with you here some of the good advice.

  1. “In reviewing your work, first tighten the wording. Then make separate checks for the errors you’re prone to. [For me, this means eliminating excess words, making sure that verb and subject are in agreement, and checking your and you’re, there and their, its and it’s, etc.]
  2. Skim your draft for opening danglers; test all subjects and verbs for agreement; trace every pronoun to its antecedent; look for unbalanced pairs and series. This process gives you the best chances of catching oversights.
  3. Those involving faulty word order, ambiguous pronouns and lack of parallel structure can be tricky to straighten out. If you get stuck, flag the trouble spot for later attention and go on. Sometimes you’ll hit on an inspired solution after you’ve given the problem a rest.
  4. Read More→

10 Conversion Tips from Brain Science

Why do people decide to buy a product online? How is it they decide to trust the information you provide, and register to download information from your blog or website? What can we learn from brain science?

This is something that intrigues me. I read a lot of research on motivation, decision making, and neuroscience to try to figure out how brain science can be applied to better content marketing.

The problem is not what you might think. We know enough about the brain and marketing today to realize people are influenced by unconscious feelings, as much as they are by logic and reasons.

Any professional who has studied content marketing and copywriting knows that you must use emotional stories to get people to take action.

The problem for content creators  is that so much of what influences and persuades is unconscious and specific for each reader. Everybody’s different, and you can’t possibly address each reader’s wants and desires.

What are the unconscious reasons for people’s actions, how do their emotions affect decisions, and how can professionals apply the principles of persuasion to create content that encourages users to take action? Read More→

Mental Skills Make Better Content Writers

Content marketing, even with a strategy and a plan, has a lot of decision points along the way. It’s easier with a map and a system, but there’s still a million choices that need to be made.

How do you decide what to write about? You’re a busy professional, you have a lot to say, you read a lot, you think a lot. You probably work with a lot of clients and they have problems that you try to help them solve. All that is good stuff to write about and publish on the Web so you’ll get found, get known, get clients.

Wait a minute, let me be clear about what I’m really asking you. The question is how do you decide, how do you make a decision? Do you experience options in your mind, preview consequences, and decide?

Do you observe your mental processes as they unfold? Some people do, and others don’t, they just operate impulsively and intuitively.

There’s no right or wrong answer here. But I think the ability to stand back and watch your mental processes unfold is interesting and informative.

For one thing, if you know a few things about how you make a decision, you can also imagine what goes on in the minds of some of your clients and readers. Not everybody’s exactly like you, but some of them are. This gives you insight into possibilities.

This is important when you’re writing on the Web, when your composing blog posts. And you already know how important it is to get in the shoes of readers when you’re composing a sales or landing page. Read More→

Ghost Blogging for Executive Coaches

If you’re a busy professional, you know how hard it is to run your business and provide quality services to clients, and have enough time to take care of your online marketing and publishing tasks.

You may be a thought leader in your field, but if you’re not publishing content on  the Web, you’re not going to get found, get known, and get clients.

You need to be blogging 2-3 times a week, submitting articles to directories, participating on LinkedIn, Twitter, and Facebook… impossible for one person to manage and still have a life.

Somethings like social media updating and article submissions can be handled by a V.A. But others, like blog writing, needs to be very good so that it sounds like something you’d say, professional and informed.

There are a lot of outsourcing solutions but very few good ones. When it comes to quality content for executive coaches, I don’t recommend you hire anyone who doesn’t have experience in your field, a thorough understanding of your clients and target market and good Web knowledge and experience.

Good help is hard to find, as they say. If you’re an executive coach, let me know if I can help you. If you’re in another field I probably can’t write for you, but I can revise what you’ve written, edit it, make it suitable for Web publications.

Click here for more information.

Writing The Naked Blog: Dress Up Your Words

What can you learn about blog writing and content marketing from the theater?

This weekend Attila the Hubby and I went to The Naked Stage production of Night, Mother, the 1983 Pulitzer Prize winning drama by Marsha Norman.

If you’re not familiar with this kind of theater format, the actors read their lines, sitting on stools, dressed in black, without benefit of costumes, scenery, makeup, or movement. Hence the name, Naked Stage: the presentation is devoid of any of the usual visual aids.

There’s a narrator to explain the scenes and movements, including sounds, which in this case consisted of a gun going off. He yelled, “GUN SHOT!” Not “BANG” but “GUN SHOT!” It is truly minimalist and much depends on the actors’ voices. Everything, perhaps. They don’t even look at each other, they are reading their lines.

This means that the audience has to work harder than usual. We use our imaginations and create pictures in our minds of how the scene plays out. And it works, since the audience has to stay alert and active.

Blog writing is similar. You don’t have the advantage of voice, or body language, or scenery and costume. You must capture your readers’ attention with words.

With blog writing and content marketing, you need to spell things out. Dress up your words.  Nuances will be missed. It’s not that readers aren’t intelligent enough to connect the dots, but they are in a hurry and usually multitasking and scanning. In other words, they aren’t necessarily paying attention.

Because words are nothing but letters, you have to make them come alive with metaphor, story and informal phrases and questions.

A lot of text on the screen is like homework shoved in your face and someone telling you, “here, read this.” That’s why images, photos, diagrams, and video are so important. Heck, even adding hyperlinks breaks up the text in a blog post.

Remember the statistics about communications? Words only form 7% or so of our communication, the rest is 38% tonality and 55% body language. Writing on the web deprives us of a lot of the cues for meaning.

That said, don’t make your readers work too hard, or they’ll click and go bye-bye. Use as many images as you can, don’t rely on words so much.

Get Search Engine Optimized- Fast

How do you know if your blog posts are optimized for search engines?

Good question… and no  easy answer… well, except for one which I’m going to share with you here!  Here are a few options for optimizing your content for search marketing:

  1. Study Google and search engine optimization (time-consuming)
  2. Hire an SEO person to do some optimization for your web content (expensive)
  3. Become a subscriber to a service called Scribe Content Optimizer (easy, instant & affordable)

Here’s how it works. You go here, you sign up, you install it to your WordPress blog. You start using a free plug in called All-in-One SEO Pack.

You write a blog post, you fill in the information on the SEO plug in, you click the Scribe analyze button, wait a few seconds and get a review of how well your content will do with search engines. You then get a list of things you can do to raise your search engine optimization score.

Okay, seeing is better than me telling you. Here’s a snapshot of a blog post that didn’t score well, and here’s one that got a perfect score. You can see for yourself that the Scribe report tells me what I can do to raise my score, to improve my search engine optimization.

And here is a screen capture of a post that got a perfect score: Read More→

Tell Your Story: Why Are You Here?

How do you connect deeply with blog readers and gain their trust? Through stories.

There are six types of stories you need to know about yourself, and two of them you need to be telling your blog readers, clients and prospects if you want to gain their trust.

I’m reviewing Annette Simmons book The Story Factor, Inspiration, Influence, and Persuasion through the Art of Storytelling. These are the six types of stories that are really important for your to know about yourself, if you want to influence others:

  1. “Who am I” stories
  2. “Why am I here?” stories
  3. “The Vision” story
  4. “Teaching” stories
  5. “Values-in-action” stories
  6. “I know what you’re thinking” stories

The first two are essential to establishing your brand, your mission, and your core values. It should be obvious why this is so important, but let me spell it out.

What better way than to tell you a story about myself, right? Don’t worry, I’m far too old in years to tell you my complete story of “who” I am, and I’m not sure you’d be interested in the full story anyway.

In order for you to believe me, in order for me to build trust with you that I have credibility and expertise in Writing on the Web, here’s an abbreviated version of why I write this blog.

In  2004 I had been working online for 5 years, doing okay, but not really. I was completely baffled by html coding and working on the web was a lot more complicated than it is today. Read More→

If Your Blog Writing Stinks…

Your blog writing can improve. What if there were a secret formula you could use to grab people’s attention, stimulate their desire, and trigger action? Ba-da-boom, instant sales and subscriptions.

Don’t be silly, there are no easy formulas, of course not. But just follow along with me here. I’ve been reading several neuroscience and communications books that say the same things in different ways, and I think these persuasion tips can easily apply to better blog writing.

Take a look at this diagram I whipped up with SmartDraw:

Grabbing readers’ attention is the first step, of course. (By the way, this doesn’t only apply to blog writing, but to other content marketing pieces and in general for web pages.)

Attention is generally done more effectively by negative content. That’s because negative stories wake us up. They activate the more primitive centers of the brain, especially the centers for fight or flight.

Negative stories start us thinking. For example, a reader might jolt up in their chair and think, “Oh dear, this could happen to me…” Like watching a car accident, we’re drawn into a story that is full of danger or fear.

But negative stories generate worry and anxiety, as well as caution. (You may be one of those cool dudes with an Alfred E. Neuman attitude, but don’t worry, even cool dudes feel the fear subconsciously. Oh yes you do, you just don’t admit it…)

Here’s the secret key to getting readers to act: negative stories get our attention, but they don’t stimulate us to action. To get readers to act, they have to want something different. So to stimulate a desire for change, you must switch your writing to positive stories.

In this part of your blog post, you start describing a better future. You enable the reader to see possibilities they have missed. Once their negativity buttons are triggered, you’ve got their attention, now do something with that.

When your blog writing includes positive stories, for example, how a client’s life changed when they started using your product, readers start seeing themselves in the picture.

Readers can see themselves in your story, and begin to imagine doing something new and different. This is how you stimulate desire for change. It is how you get readers primed to take the next step, to take the action you are going to suggest to them.

Let me tell you a personal story. Read More→

Online Persuasion: Seeing Through the Eyes of Your Customers

There’s an important shift in content marketing tactics that affects professionals who want to get found, get known and get clients online. And that shift means a different mindset.

I saw a great blog post the other day. There was a picture of a pair of glasses lying on a bench with this caption: Don’t you wish you could see through your customers’ glasses?

What if you could live in their shoes for a day? Or, track their brains as they go online to your website? What makes them click? What makes them take action?

Here’s where you should start thinking a little differently when writing content for the Web:

Smart content marketers are using persuasion tactics that appeal to emotions rather than reasons. They know that emotions not only guide our decisions and actions, they determine whether or not we buy.

When successful web writers create online content, they appeal to the senses and the emotions. They:

  • Grab attention through outrageous headlines and images
  • Appeal to basic human wants, desires
  • Tell a story of one person
  • Use emotional hot buttons
  • Use persuasion triggers
  • Motivate action with fear, scarcity, urgency

The most effective content marketing occurs with a mixture of both rational and emotional tactics. That’s because people use the emotional parts of their brains to make what they consider rational decisions. Read More→