Archive for Online Marketing – Page 10

Writing Better Web Content: Ask what? Who? Why?

The rules haven’t changed, but it’s surprising how many people start creating content to market their business on the web without regard for the basics. Many people focus on the medium, the latest shiny tool: the blog, the Twitter tweets, and Facebook updates, without regard for the basic rules of writing copy for the Web.

Content marketing isn’t a buzz word because marketing people just like new buzzes. Content marketing is a requirement for anyone doing business because it beats writing advertisements that get ignored.

Smart marketers know the rules and never forget them. Even if the Internet changes at lightning speed, the writing basics  are the same.

I’ve only been writing online copy for ten years. Before that, I was a journalist and a psychologist so I learned to write  differently. Writing content for the Web is different. It’s designed to deliver information in ways that engage readers to take an action, most often click to register or buy.

Every once in a while, I go back to the basics. A standard learning tool for many copywriters is Maria Veloso’s Web Copy that Sells, published in 2004. The 2nd edition is now out and I’ve been reviewing and re-reading it. Good stuff.

Here’s a recap of some really key nuggets from this book:

Before you write one word of copy, you must first:

  • Know your objective
  • Know your target audience
  • Know your product or service

I know this seems so common sense it’s not worth spending time on, but trust me, the time you take to write down a few notes on each of these things will be well worth it. Read More→

10 Conversion Tips from Brain Science

Why do people decide to buy a product online? How is it they decide to trust the information you provide, and register to download information from your blog or website? What can we learn from brain science?

This is something that intrigues me. I read a lot of research on motivation, decision making, and neuroscience to try to figure out how brain science can be applied to better content marketing.

The problem is not what you might think. We know enough about the brain and marketing today to realize people are influenced by unconscious feelings, as much as they are by logic and reasons.

Any professional who has studied content marketing and copywriting knows that you must use emotional stories to get people to take action.

The problem for content creators  is that so much of what influences and persuades is unconscious and specific for each reader. Everybody’s different, and you can’t possibly address each reader’s wants and desires.

What are the unconscious reasons for people’s actions, how do their emotions affect decisions, and how can professionals apply the principles of persuasion to create content that encourages users to take action? Read More→

Business Blogging: 4 Ways to Have Fun and Profits

(Vacation time, so here’s another guest post, this one by Susan Long,  freelance marketing consultant.)

If you’re writing your blog for more than just fun, you’ve probably thought about how you can make some money from it. There’s plenty of ways you can make cash from your writing, and you might not have thought of some of them before.

1) Putting ads on your blog

This is the most obvious way to make money blogging. You can sign up for Google Ads and Adbrite, which are two of the most well-known. The best thing about Google Ads and Adbrite is that you don’t have to have lots of readers to put their ads on your site. If you’re just starting out blogging one of these is the best way to start. You can also sell links in your articles with companies like TNX.net or Text Link Ads.

Once you’ve got more readers – say maybe once you’re getting a thousand hits a week – you can think about approaching bigger ad networks like Chitika and putting more “mainstream” ads on your blog.

And if you have a specialist or local blog, remember you can approach relevant businesses directly and ask them to advertise. For instance if you write a blog about soccer in your country, you could ask sports stores in your city if they want to advertise

2) Putting ads in your RSS feed

If you use Feedburner to optimise your RSS feed (and if you aren’t, why not?), you can easily put ads in the RSS feed of your blog, so people who read your blog through RSS will see ads.

3) Pay-per-post Read More→

Social Networking for Business: What’s Right for Yours?

(As I’m on vacation for a week, I’ve invited Sydni Craig-Hart to share social networking tips.)

The big 3:  Facebook, Twitter and LinkedIn.

Everybody who’s anybody has a profile in each.  And it seems everybody is preaching the same thing:

  • You HAVE  to have a Facebook Fan Page
  • You HAVE  to be on Twitter
  • You HAVE  to join LinkedIn and participate in groups

But, do you HAVE  to this?  Will your business fall in the water if you don’t?

The answer depends on your target audience.

Remember,  your target audience determines where you should be and how you spend your time.  If your target audience spends their day on Twitter, then that’s where you should be engaging with them.  While it may be a little challenging to have a full-fledged conversation, you can still interact and find out what their challenges are, participate in the conversation when they are looking for solutions and be a trusted advisor.

The same could be true if your target audience hangs out on Facebook.  Maybe they prefer to interact there because there’s no character limit (like the 140 characters on Twitter.)  They may like the back and forth conversation of posting comments on each others’ wall and seeing their updates throughout the day.

The point is, participating in social networking is like participating in live networking.  You should only attend the “events” that make sense for you and your business.  You should only be spending your time where your target audience is hanging out – otherwise you’ll miss the boat completely.

Nothing is more frustrating than spending your efforts pursuing a particular marketing strategy only to find that it generates ZERO results.  Has that ever happened to you? If so, it’s likely because the strategy (or in this case the platform) didn’t fit your business.  You may be chasing an opportunity that doesn’t even interest your target audience — and they’re not going to go looking for you either.

In order to provide the solution to a problem, you need to be visible when your ideal prospects need you.  Marketing you and your services is simply about educating your target audience about how you can solve their problems. You can’t be a day late to the party.

Take the time to do your research and find out EXACTLY which social networks your target market is hanging out in. This will tell you where you should be spending your time.  And most importantly, you will see the return on your time investment as you’ll be connecting directly with the people who are already looking for you. Read More→

Compelling Content: Pushing Readers’ Hot Buttons

How do you write compelling content that attracts and engages readers? Ahhh, that question again…(followed usually by how do you turn readers into buyers?) This is the job of good content marketing and the challenge for online professionals who write blogs, articles, and  web pages.

First, let’s deal with the compelling content thing. Your content isn’t going to market anything if you don’t reach inside the heads and hearts of your readers.

Obviously it’s all about your readers. The better you know who they are and what they like, the easier it is to write content for them.

Use emotional words and phrases, and think about triggering their hot buttons. There are universal drives and human motivators. It doesn’t matter if your reader is a 20-year-old gamer or a 70-year-old retired professor.

Human beings are all driven by hot button motivators. (See the excellent book by Barry Feig for more about this: Hot Button Marketing: Push the Emotional Buttons that Get People to Buy). Some of these are:

  • The desire to be first
  • The desire to know it all
  • The desire for control
  • The desire to love and be loved
  • The desire to enjoy and have fun
  • The desire for values or feelings of moral righteousness
  • The drive for prestige
  • The drive for self-achievement
  • The drive for power and influence
  • The drive to help others

What drives your readers? Do any of these hot buttons seem similar to your clients? How can you test your assumptions? Maybe you could push a few buttons to see what reaction you get? Read More→

Mental Skills Make Better Content Writers

Content marketing, even with a strategy and a plan, has a lot of decision points along the way. It’s easier with a map and a system, but there’s still a million choices that need to be made.

How do you decide what to write about? You’re a busy professional, you have a lot to say, you read a lot, you think a lot. You probably work with a lot of clients and they have problems that you try to help them solve. All that is good stuff to write about and publish on the Web so you’ll get found, get known, get clients.

Wait a minute, let me be clear about what I’m really asking you. The question is how do you decide, how do you make a decision? Do you experience options in your mind, preview consequences, and decide?

Do you observe your mental processes as they unfold? Some people do, and others don’t, they just operate impulsively and intuitively.

There’s no right or wrong answer here. But I think the ability to stand back and watch your mental processes unfold is interesting and informative.

For one thing, if you know a few things about how you make a decision, you can also imagine what goes on in the minds of some of your clients and readers. Not everybody’s exactly like you, but some of them are. This gives you insight into possibilities.

This is important when you’re writing on the Web, when your composing blog posts. And you already know how important it is to get in the shoes of readers when you’re composing a sales or landing page. Read More→

Get Search Engine Optimized- Fast

How do you know if your blog posts are optimized for search engines?

Good question… and no  easy answer… well, except for one which I’m going to share with you here!  Here are a few options for optimizing your content for search marketing:

  1. Study Google and search engine optimization (time-consuming)
  2. Hire an SEO person to do some optimization for your web content (expensive)
  3. Become a subscriber to a service called Scribe Content Optimizer (easy, instant & affordable)

Here’s how it works. You go here, you sign up, you install it to your WordPress blog. You start using a free plug in called All-in-One SEO Pack.

You write a blog post, you fill in the information on the SEO plug in, you click the Scribe analyze button, wait a few seconds and get a review of how well your content will do with search engines. You then get a list of things you can do to raise your search engine optimization score.

Okay, seeing is better than me telling you. Here’s a snapshot of a blog post that didn’t score well, and here’s one that got a perfect score. You can see for yourself that the Scribe report tells me what I can do to raise my score, to improve my search engine optimization.

And here is a screen capture of a post that got a perfect score: Read More→

Tell Your Story: Why Are You Here?

How do you connect deeply with blog readers and gain their trust? Through stories.

There are six types of stories you need to know about yourself, and two of them you need to be telling your blog readers, clients and prospects if you want to gain their trust.

I’m reviewing Annette Simmons book The Story Factor, Inspiration, Influence, and Persuasion through the Art of Storytelling. These are the six types of stories that are really important for your to know about yourself, if you want to influence others:

  1. “Who am I” stories
  2. “Why am I here?” stories
  3. “The Vision” story
  4. “Teaching” stories
  5. “Values-in-action” stories
  6. “I know what you’re thinking” stories

The first two are essential to establishing your brand, your mission, and your core values. It should be obvious why this is so important, but let me spell it out.

What better way than to tell you a story about myself, right? Don’t worry, I’m far too old in years to tell you my complete story of “who” I am, and I’m not sure you’d be interested in the full story anyway.

In order for you to believe me, in order for me to build trust with you that I have credibility and expertise in Writing on the Web, here’s an abbreviated version of why I write this blog.

In  2004 I had been working online for 5 years, doing okay, but not really. I was completely baffled by html coding and working on the web was a lot more complicated than it is today. Read More→

If Your Blog Writing Stinks…

Your blog writing can improve. What if there were a secret formula you could use to grab people’s attention, stimulate their desire, and trigger action? Ba-da-boom, instant sales and subscriptions.

Don’t be silly, there are no easy formulas, of course not. But just follow along with me here. I’ve been reading several neuroscience and communications books that say the same things in different ways, and I think these persuasion tips can easily apply to better blog writing.

Take a look at this diagram I whipped up with SmartDraw:

Grabbing readers’ attention is the first step, of course. (By the way, this doesn’t only apply to blog writing, but to other content marketing pieces and in general for web pages.)

Attention is generally done more effectively by negative content. That’s because negative stories wake us up. They activate the more primitive centers of the brain, especially the centers for fight or flight.

Negative stories start us thinking. For example, a reader might jolt up in their chair and think, “Oh dear, this could happen to me…” Like watching a car accident, we’re drawn into a story that is full of danger or fear.

But negative stories generate worry and anxiety, as well as caution. (You may be one of those cool dudes with an Alfred E. Neuman attitude, but don’t worry, even cool dudes feel the fear subconsciously. Oh yes you do, you just don’t admit it…)

Here’s the secret key to getting readers to act: negative stories get our attention, but they don’t stimulate us to action. To get readers to act, they have to want something different. So to stimulate a desire for change, you must switch your writing to positive stories.

In this part of your blog post, you start describing a better future. You enable the reader to see possibilities they have missed. Once their negativity buttons are triggered, you’ve got their attention, now do something with that.

When your blog writing includes positive stories, for example, how a client’s life changed when they started using your product, readers start seeing themselves in the picture.

Readers can see themselves in your story, and begin to imagine doing something new and different. This is how you stimulate desire for change. It is how you get readers primed to take the next step, to take the action you are going to suggest to them.

Let me tell you a personal story. Read More→

Online Persuasion: Seeing Through the Eyes of Your Customers

There’s an important shift in content marketing tactics that affects professionals who want to get found, get known and get clients online. And that shift means a different mindset.

I saw a great blog post the other day. There was a picture of a pair of glasses lying on a bench with this caption: Don’t you wish you could see through your customers’ glasses?

What if you could live in their shoes for a day? Or, track their brains as they go online to your website? What makes them click? What makes them take action?

Here’s where you should start thinking a little differently when writing content for the Web:

Smart content marketers are using persuasion tactics that appeal to emotions rather than reasons. They know that emotions not only guide our decisions and actions, they determine whether or not we buy.

When successful web writers create online content, they appeal to the senses and the emotions. They:

  • Grab attention through outrageous headlines and images
  • Appeal to basic human wants, desires
  • Tell a story of one person
  • Use emotional hot buttons
  • Use persuasion triggers
  • Motivate action with fear, scarcity, urgency

The most effective content marketing occurs with a mixture of both rational and emotional tactics. That’s because people use the emotional parts of their brains to make what they consider rational decisions. Read More→