Author Archive for Patsi Krakoff – Page 20

Social Media for Busy Business Bloggers

With the onslaught of social media in the last 10 years, the ever constant question is, what can it do for my business and my business blog?

First, why should you bother with social networking sites (Facebook, LinkedIn, Twitter) if you’re in business? It’s the numbers. If you want customers, you need to go where they are online. Let’s be clear:

  • Social networking now accounts for 22% of all time spent online in the US.
  • Twitter processed more than one billion tweets in December 2009 and averages almost 40 million tweets per day.
  • Over 25% of U.S. internet page views occurred at one of the top social networking sites in December 2009, up from 13.8% a year before.
  • The number of social media users age 65 and older grew 100 percent throughout 2010, so that one in four people in that age group are now part of a social networking site.
  • As of June 2011 Facebook has 750 Million users.
  • Facebook tops Google for weekly traffic in the U.S.
  • Social Media has overtaken pornography as the No. 1 activity on the web. Read More→

Using a Business Blog:
Are You Hard to Find on the Web?

Have you ever tried to find yourself on the Web? No, I don’t mean by searching for your name or the name of your business – that would be too easy. Try searching for a solution to the kind of problems your business solves, using keyword phrases your typical client might use. (Image: Freedigitalphotos.net)

Search for your business the way new prospects would search for you, without knowing your name.

When you do, you’ll know that it’s difficult to be found on the World Wide Web, because there are a lot of people and companies doing what you do. Okay, maybe not as brilliantly, and granted, maybe they have bigger marketing budgets than you, but the thing is, those search engine robots don’t care who’s big or small or even who is a qualified professional doing great things.

That’s right, search engines like Google and Yahoo only care about words and links. I know, cold and cruel, nasty little algorithms, but that’s life on the Internet. A business blog is the most common publishing platform that smart professionals use to get found on the web.

So what do the others (not-so-smart) do? Some people have found success by using expensive web site designs and hiring Search Engine Optimization experts, but there’s only so much Google juice they can get out of a site. You still need content and lots of it.

What’s needed in the online search world is a lot of content, using keywords, published frequently and attracting inbound links from other people and connections. This is why a business blog is what successful people use to get found, get known, and get clients.

I don’t want to confuse you, so let’s cut to the chase: what’s needed is for you to publish 2-3 times a week on a business blog, writing about the problems you solve for people. Oh, and it helps a lot to have some video. …And to update social media sites about what you’re blogging about. Read More→

Blogging that Makes Sense: Mind Your P’s and Q

Does your business blog make sense to readers?

The most frequent complaint I hear about blogging is “I don’t know what to write about.” This is because many business bloggers don’t have enough clarity about their blogging goals. Here’s how I help my clients solve this problem. (Image: freedigitalphotos.net)

  1. Define your business Ps & Q (3 Ps + 1 Q):
  • What Problems do you solve?
  • Who are the People you serve?
  • What Products and services do you offer?
  • What makes you uniQue? Read More→

5 Pinterest Pinning Tips: Don’t Be a Pinhead


Don’t Be a Pinterest Pinhead
5 etiquette tips for pinning on the world’s favorite social pinboard

It’s true that Pinterest is fun—designed to be a simple, beautiful way to pin all your favorite ideas, products and places on the Web—but it’s also true that it’s powerful. With a registered user base that includes over 10 million and grows every day, Pinterest represents great potential for influence. That’s why, to avoid serious copyright infringement or even just the simply bad manners that are possible on this popular social pinboard, it’s vitally important to practice good Pinterest etiquette.

So whether you pin for pleasure or pin for business, here are 5 key tips to make sure you’re doing it right!

  1. Always pin from the original source: This rule is first because it’s most important. Always, always, always pin from the original source. When you pin an image that doesn’t link to its original source, you are essentially stealing credit from the creator of that image. This kind of careless sourcing is no small matter—it’s drawn some of the biggest controversy Pinterest has ever seen. Any time you pin (or repin) anything, make sure it directs users to the original site where that image was posted—otherwise you risk infringing on copyrights, upsetting the original author and giving yourself a bad name.
  2. Write teaser descriptions: Every time you pin an item, you have the opportunity to write a short description about it that will appear on your board. Because clicks are the currency of Pinterest, it’s crucial you write teaser-type phrases that draw users in but also that you don’t write descriptions that give all the information away. If you pin a recipe for black bean brownies, for example, don’t copy and paste the entire recipe into the description—simple write the name of the recipe, maybe naming the person who created it, and then let users click through to learn more.
  3. Like and comment: Interaction is what makes a social network social—so participate in the Pinterest community by liking and commenting on pins that catch your attention, repining images that you find inspiring. This helps build connections with others as well as engender goodwill. Plus, it’s fun!
  4. Show respect to users: When it comes to interactions, Pinterest is no different than any other spot on the Web—when you comment or respond to comments, always show respect to other users. This means no harsh language, no name-calling, no rudeness. Treating others how you wish to be treated goes a long way, both online and off.
  5. Report violations: Part of the way Pinterest polices its site from inappropriate content is through the help of users. On its etiquette page, the network asks users to report any content that violates the site’s Terms of Service or Acceptable Use Policy—this includes nudity, as well as content that promotes harmful behavior—by pushing the “Report Content” link on a pin. So when you see something inappropriate being pinned, help the network out by reporting it.

Following these five etiquette tips will spare you the biggest and most common Pinterest problems—but is there anything I missed? What other Pinterest etiquette have you found to be important?

Shanna Mallon is a writer for Straight North, a Chicago Web development company with clients in diverse industries, from the makers of fire retardant clothing to providers of a leading merchant processing service. Check out the Straight North Blog, or follow @StraightNorth on Twitter!  

Pinterest: 3 Reasons To Take Note

Even if you’ve never been on Pinterest, you’ve probably heard of it—this hot social network is drawing attention everywhere, from newspapers and magazines to television and political campaigns. Since beginning just a few years ago, it has become the fastest website in history to hit 10 million visitors a month—buoyed to success by loyal fans who spend hours on the network each day.

So what’s all the fuss about? What is this latest social craze? Why does it matter?

1.  Pinterest Is Visual Bookmarking. To put it in a nutshell, Pinterest is a super simple way to visually bookmark what you like on the Web—products you’re interested in buying, recipes you want to try, outfits, craft ideas, articles, infographics, etc.—all through pictures that link back to their original sources. As a new user, you set up boards (like folders) named for categories of your choosing; then, when you see something you want to bookmark, you pin it into its category and have it neatly organized to find again. As you pin, you build stunning, pretty-to-look at boards that hold all your favorite places online.

With an attractive and user-friendly interface, it easily solves a felt need for individuals—how to organize info online. Read More→

Content Marketing: Stories are Key

If you want your content marketing messages to be remembered, you must engage the emotional memories of your readers. Memory formation happens in two ways:

1.  You say or do something that makes an emotional connection.

2.  Something happens that closely resembles a previously established emotional connection.

What results is a neural network of associations that get triggered by a hot-button stimulus. Everything we retain in memory is because it’s gained an emotional place in our brain. At some point, something was important enough because it was emotional. That’s what hot-buttons are… we feel as if someone has poked us.

As a content marketing professional, you have words and visuals in your quiver of tools. How do you poke someone and push their hot buttons?

Stories are key. Negative stories can get people’s attention, but can also leave a negative aftertaste, if not followed by positive stories. I’ve talked about this before, and here’s a graph to illustrate this: Read More→

5 Uses for Your Business Blog

Maintaining a business blog is time-consuming. However, if you have clear objectives in mind, the effort very well could be worth your while. As you establish your blog, define your goals to determine whether to keep it alive. Below are five common uses for feeding regular content into a business blog. (photo courtesy digitalart)

1.  Raw Sales

For retailers and service providers, the most obvious reason to host a business blog is to peddle products or services. You want to show what you have to offer, and a blog is a great way to advertise deals to engaged customers who are clearly in the mood to buy and interested in your products (they are reading your blog, after all). If this is your intent, post product reviews, tell your readers about new products you’re expecting. Your blog works as an extension of your website, so provide more information than customers would receive from the product page. Let the reader feel as if he or she is getting the inside scoop.

2. Company and Industry News

Businesses of all types use their blogs to keep customers and clients in the know. If you’re hosting a company blog for communication purposes, include posts about company and industry news. These posts are especially useful for businesses catering to a tight niche. They also keep customers returning to informational business sites. These efforts help to establish a lasting relationship with customers who will return to a site if they know they can get up-to-date information. Read More→

Online Persuasion: Seeing Through the Eyes of Customers

There’s an important shift in content marketing tactics that affects professionals who want to get found, get known and get clients online. And that shift means a different mindset.

Not too long ago I came across a great blog post. There was a picture of a pair of glasses lying on a bench with this caption: Don’t you wish you could see through your customers’ glasses?

What if you could live in their shoes for a day? Or, track their brains as they go online to your website? What makes them click? What makes them take action?

Here’s where you should start thinking a little differently when writing content for the Web:

Smart content marketers are using persuasion tactics that appeal to emotions rather than reasons. They know that emotions not only guide our decisions and actions, they determine whether or not we buy. Read More→

Business Blogs and the Parisbas Tennis Open

Is your blog like my tennis, a hit or a miss? Are you writing posts that are clear winners for your readers? Are you serving valuable, relevant content within the lines of your readers’ needs?

This week I’m watching the world’s best players battle it out on the courts at the Parisbas Tennis Open in Indian Wells, California. I’ve noticed a few things that applies to content marketing.

Persistence and control is the name of the game. With me, I get impatient in a rally, and with a burst of aggression I’ll end the point with a whopping drive… clear out of the court.

I know people who blog like that. They write 600-900 words every few weeks, then wonder why they aren’t getting search traffic.

Blogging for your business doesn’t work that way. Steady as you go, writing at least twice a week, at least 350 words, focusing on the key words that drive results for your business, mixing information with stories, always keeping the reader in mind.

Business blogging is like tennis: you want to keep the ball in play. The “ball” is the conversation you have with your ideal clients, your readers. What problems can you solve for them? Keep the dialogue alive. You can’t do that when your blogging is inconsistent.

If you want to get found on the Web, you need plenty of content that’s relevant to your readers. The more you create new content, and publish on your blog, the better the possibilities your ideal clients will find you.

Get found, then get known by your readers. You are priming the pump towards getting new clients. Persistence pays.

If you’re an executive coach or leadership consultant who’s too busy with clients to manage your blog and content marketing tasks, consider outsourcing. Click here for information over on my site, Content for Coaches. I can help make your newsletters, blog, and Web pages rank high with both search engines AND your clients.

LinkedIn Power Tips: Give Before You Receive

If you’ve noticed, LinkedIn is quickly becoming the social networking site for professionals to connect and do business. Maybe Facebook is better left for your family and friends? Just wondering… I’ve invited Chris Buffaloe of SerenityVA.com to share tips on using the LinkedIn recommendations feature. (photo courtesy jannoon028)

The value of referrals, recommendations, or testimonials cannot be underestimated. Recommendations are similar to testimonials of your good name, good product(s), or expertise. They enhance your credibility as an expert similar to how quality content, quality presentation of that content and frequency of content enhances your page rank and authority status for your website. They also raise your credibility.

Recommendations in LinkedIn are social proof. They tell a LinkedIn (LI) candidate that the person is qualified or recognized as a valued colleague that has or will add value to your business. As you interact with connections, you become more familiar with their areas of expertise and perhaps are able to use this knowledge in your business execution.

Once you can recommend a connection, you proceed with some expectation that they will reciprocate. However, do not expect that all people that you have recommended will in turn write a recommendation for you. As you proceed in building your connections, keep in mind that your connections are your referral sources – focus on those contacts that have the potential to directly (or indirectly) enhance your business or expertise. Read More→