Author Archive for Patsi Krakoff – Page 17

Small Business Content Marketing: When to Hire A Freelance Writer?

Content-Matters-Blog-Writing-TipsWhen should you hire a freelance writer for your blog or website? Most small businesses don’t realize how much writing goes into publishing (and updating) a website or blog. Yet the content on your website or blog is the key component of your content marketing strategy.

In order to get the online results you deserve (leads: phones calls, emails, sales!) your web content should be well-written and SEO optimized — as well-thought out as anything else you do to market yourself and your small business.

So who writes the web content? That’s a good question. For small businesses, it’s often the owner or an employee who takes charge of producing and updating the website and blog content. And that can often be a poor decision. If your content is written by someone who’s not a professional freelance writer and isn’t trained to effectively write for the web, it’s usually fairly obvious. Read More→

Content Marketing Writers: How’s Your Cognitive Fitness?

brain-freedigitalphotos.netWhat’s the most important thing you can do to improve your skills as a writer, blogger, or content marketer? I’m not sure there’s any one right answer, but my vote goes to working on your cognitive fitness.

That’s a term we’re going to be hearing a lot about. I first read about it in Harvard Business Review in a 2007 article called Cognitive Fitness by Roderick Gilkey and Clint Kilts.

Originally coined by Michael Merzenich, cognitive fitness refers to the capacity of a person to meet the intellectual demands of life. It is evident in an ability to:

  • Assimilate information
  • Apply rules of logic
  • Comprehend relationships
  • Detect patterns
  • Identify emotions
  • Create new perspectives
  • Develop reasonable conclusions and plans

If that’s not a job description for the professional content marketing writer, what is?

Brain Coaching for Writers Read More→

Better Content Marketing:
Words and Numbers Matter

Content-MattersAs a psychologist, I’m fascinated by how our brains work. When writing online content, I try to apply neuroscience to understanding why some copy outperforms others. When writing for business, i.e. content marketing, you want to get the words right, so that  your web pages, blogs and e-newsletters get results for your business.

Words matter. Content matters. Sometimes it boils down to just one word or set of words that can make the difference between a customer who reads or one who clicks away. For example, which do you think has more impact:

  1. The surgery has a 95% survival rate
  2. One out of 20 patients die from the procedure

If you are like most people, you would find the second statement far more worrisome even though the odds are the same. Even in today’s marketing world, where we are inundated with images and sounds, words still matter a great deal.

There is a subtle but important difference between “10 percent” and “1 out of every 10.” Roger Dooley cites examples in his book Brainfluence: Read More→

SEO: 3 Things Journalists and Bloggers Can Learn

Blog-Definition-by-StuartMilesFrom what I see, many bloggers aren’t using hyperlinks when they publish blog posts. Worse, in some cases, they aren’t teaching writers about this in online writing courses. I just attended a week-long writer’s conference in San Miguel. and although there were a few workshops on blogging and online creative non-fiction writing, not one word about keywords or linking!

I could be wrong, of course, because I didn’t sit through the only two courses on social media and blogging basics. But everywhere I attended (there were three courses per day over four days), even opening paragraphs ignored this online basic fact of life: When publishing online, your content must be optimized for search engine indexing.

Granted, this was a course for fiction and non-fiction publications and writers. But if the experts aren’t teaching search engine basics to writers, where will they learn it? For sure, most journals are all published online.

Here’s the thing: when you follow the basic common sense rules for getting your article found online, it’s also good structure for making sense to the readers. Here’s why, reviewing three basics of search engine optimization and how it applies for both getting found and getting read: Read More→

4 Common Blog Writing Stumbling Blocks

Business-Blog-BlocksThere are many reasons to have a business blog but the most important is that it’s great for retaining clients and customers. Business blogs offer insights into your services, product updates, and compelling relevant content that solves the problems of your clients.

However, blog writing can be tougher than you might think. It’s important to keep posting fresh new content, in order to get readers coming back (thus increasing your visibility and site traffic). Here are some potential stumbling blocks that you might come across on your road to building a successful business blog, and their solutions:

1. Problem: Not enough time in the day

You may find that you just can’t carve out time in your busy schedule to write blog posts. Or, you don’t have a designated day or time to do your writing. This can lead to sporadic posting and going too long between posts, causing readers to lose interest.

Solution: Consider setting aside a specific portion of your day to dedicate to your blog. Think about when your head is most clear and you can focus. This will allow you to simplify the process and save you valuable time.

2. Problem: Figuring out the right schedule to publish

How often should you publish posts on your blog? If you don’t post often enough, you risk losing your reader base. Posting too frequently can also be problematic, as you may overwhelm your readers and yourself by constantly having to come up with new content. (Hint: It depends on your field or industry: some require daily postings, but others only once or twice a week.) Read More→

Relationship Marketing Messages that Work:
How to Use Send-Out Cards

SendOutCardsRelationship marketing is getting simpler with inexpensive tools. Yesterday I got one of those ‘Send-Out’ cards in the mail from a colleague whose webinar I attended. It’s a great way to practice the fine art of relationship marketing. Send-Out cards, although printed, look as if they’re hand-written, and can be used to get the attention of prospects. More often than not, they aren’t, however.

I admit I don’t open any junk mail. I dump immediately in the trash. Professional marketers are usually attempting to upsell you on more products or services. But because I like this person, (Michael Katz of Blue Penguin Development), I opened it. I was also curious to see how someone I respected in marketing would use this mass-mailing-made-to-look-personal tool.

Big surprise: He sent me a valuable tip without any attempt to sell me or ‘friend me.’ Instead of “Thanks for attending my webinar, and by the way, here’s the next big thing I’m doing for you,”  I got a reminder that a marketing plan needs small daily steps to connect with clients.

Michael’s tip resonated with me. I keep remembering it. I’m someone who puts off marketing (apart from blogging) until after I finish my client work. (This is the very same recipe the cobbler uses to fix his children’s shoes…) Read More→

Content Marketing with Blogs:
6 Steps to Writing Awesome Fresh Content

Blog-by-renjith-krishnanWhat private Hell do you go through to write fresh blog content? How do you pick a blog topic that will score with search engines AND solve a problem your target audience frequently has? Do you scour the dungeon of your mind for new slants on old stuff?

I don’t know any business professional who doesn’t struggle to keep up a fresh supply of awesome content for their readers. It’s part of content marketing with blogs, but it can be easier and more fun if you make it so.

Here’s my typical blog writing experience: Up early when brain is freshest, check ESPN for tennis matches. Watch a 5-setter at Australian Open. Drink two large mugs of coffee. Check email. Find a blog feed that could interest my readers (small business professionals who do content marketing with a blog). Seek inspiration, find it, and start writing directly into WordPress blog platform.

First paragraph focuses on the problem using keywords important to my readers. Second paragraph either expands on the problem, or diverges off into a small story or personal anecdote. By the time I get to a third paragraph, I’ve often sparked a memory or an idea that could be useful to my clients. Then I make a list of solutions or suggestions.

Then the last paragraph is a call to some sort of action. I may ask readers a question or suggest a ‘next step.’ This may include a link to contact me or call me or download a special report. Read More→

5 Ideas for New Business Blog Topics for a New Year

Content-Matters-Blog-Writing-TipsLet’s face it – Business blogging can get repetitive. It seems as if there are only so many blog topics out there for your readers, and you’ve exhausted them all. We know the key to a successful business blog is fresh content, which brings more reader who might be potential new clients.

But what exactly does “fresh” content entail? New topics or a different perspective on a problem, or an innovative tip – these are all good. Swapping guest blog posts with another business also infuses new life into a blog. Sometimes hiring a new writer can help bring new ideas, views, and topics to a blog.

Covering new topics is one of the best ways to get new readership as well as appeal to your current audience.

Here are some ideas for new blog content for the New Year:

  1. Guest bloggers – having a guest blogger can breathe new life into your blog. Guest bloggers offer a fresh perspective and new topics. Consider asking a guest blogger to contribute a whole series of posts rather than just one.
  2. Cover current events – instead of just focusing on what is going on with your business specifically, scour the web for business news articles that are related to your area of expertise. You can put a personal spin on the story as well as offer tips or advice that are related. Read More→

2013: No Marketing Goals This Year, Just One Word

Goals-by-Stuart-MilesNo goals for 2013. I’m not setting any marketing goals this year. Goals are bad. I am not kidding, and there’s research to prove it. This isn’t just me trying to avoid feelings of failure when I’m not seeing immediate results.

Here’s an excerpt from Peter Bregman’s blog Consider Not Setting Goals for 2013 on HBR:

It’s not that goals, by their nature, are bad. It’s just that they come with a number of side effects that suggest you may be better off without them.

The authors of a Harvard Business School working paper, Goals Gone Wild, reviewed a number of research studies related to goals and concluded that the upside of goal setting has been exaggerated and the downside, the “systematic harm caused by goal setting,” has been disregarded.

They identified clear side effects associated with goal setting, including “a narrow focus that neglects non-goal areas, a rise in unethical behavior, distorted risk preferences, corrosion of organizational culture, and reduced intrinsic motivation.”

Here are two of the examples of goals gone wild the authors described in their paper:

  • Sears set a productivity goal for their auto repair staff of bringing in $147 for every hour of work. Did this motivate employees? Sure. It motivated them to overcharge on a companywide basis.
  • Remember the Ford Pinto? A car that ignited when it was rear-ended? The Pinto resulted in 53 deaths and many more injuries because workers omitted safety checks in pursuit of Lee Iacocca’s BHAG goal of a car that would be “under 2000 pounds and under $2,000” by 1970.

And here’s another, via the New York Times:

  • Ken O’Brien, the former New York Jets quarterback, was throwing too many interceptions. So he was given what seemed to be a pretty reasonable goal — fewer interceptions thrown — and penalized financially for every one. It worked. He threw fewer interceptions. But only because he threw fewer passes. His overall performance suffered.

It’s practically impossible to predict the negative side effects of a goal.

On the other hand, I got a great idea from reading a book review on Amazon. What if instead of setting business or personal goals for the New Year, I picked One Word to focus on? And no matter what I am doing, I think about implementing that word, in every way I can? Read More→

5 Reasons to Hire a Content Marketing Writer for Your Business

Content Marketing-Hire-Writer-for-your-businessContent is king.Bill Gates said it, so it must be true.

Gates uttered this one-liner way back in 1996, but the flurry of updates to Google search algorithms during 2012 has ensured that his words still resonate.

Most businesses (be they blog owners, start-ups, or established brands) now know that if they want a competitive advantage, they have to keep information-hungry customers in a ready supply of fresh, relevant, and interesting content. Depending on the type of the business, content might also be expected to be awe-inspiring. No pressure, of course.

One of the biggest problems with content is finding someone to write it. Even if you’re a great writer, or have people on staff who are, it takes time and skill to craft an article, blog or newsletter appropriate for both your audience of potential customers and the search engines.

Could the answer be to outsource the writing to a freelancer?

Let’s consider the benefits of doing so: Read More→